Very Frustrated: 2 Big Issues with Theme

This topic has 11 replies, 4 voices, and was last updated 10 years, 5 months ago ago by Eva Kemp

  • Avatar: bahram36
    bahram36
    Participant
    June 19, 2015 at 20:22

    I have two big issues that can’t seem to get resolved:

    1) “Proceed to Checkout” is showing up 3 times on my cart. I was told to upgrade to newest version and have, its on version 2.7 now and still showing up 3 times.

    2) When I go to “add a post”, the link for the post is always http://www.zarinimen.com/comingsoon instead of selecting the title as the permalink as themes always do.

    Please let me know how I can fix these two issues asap. I have included the login credentials for the admin portal in the private section.

    Thank you

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: stan
    Stan Russell
    Participant
    June 22, 2015 at 08:56

    Hello,

    1) please delete “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from a new theme package that you downloaded.

    2) Have you edited theme files? Please provide us with FTP credentials in private content.

    Regards,
    Stan Russell.

    Avatar: bahram36
    bahram36
    Participant
    June 22, 2015 at 17:31

    I renamed/got rid of old WooCommerce folder and downloaded the new theme version and reuploaded the woocommerce directory as instructed and now the “Proceed to Checkout” section doesn’t appear at all.
    I have included my FTP credentials in private section for both links.
    Please resolve this issue as soon as possible as the site is currently not functional or able to accept orders.

    Thank you!

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2015 at 17:54

    Hello,

    You’re using old theme and plugins versions. Please update them.
    Don’t forget to make backup site before update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Also please update WooCommerce and YITH WooCommerce Wishlist plugins.

    Regards,
    Robert Hall.

    Avatar: bahram36
    bahram36
    Participant
    June 22, 2015 at 19:07

    Ive already updated the theme and shows version 2.7?? I am not sure what you mean by its old, can you please check again. I updated it using the envato tooklit plugin and it shows that its version 2.7 now.
    Please advise.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 22, 2015 at 19:18

    You can download the latest 2.7.1 version from Themeforest:
    http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906
    Just log with your Envato account.

    Regards,
    Robert Hall.

    Avatar: bahram36
    bahram36
    Participant
    June 22, 2015 at 21:49

    Downloaded and updated the theme. It now shows version 2.7.1 but it still does not show the checkout options on the https://www.zarinimen.com/cart link. It just shows a small white box in the place of where “proceed to checkout” used to show multiple times.

    Please look into this and let me know how to fix it, as the site is not functional right now.

    Thank you

    Avatar: bahram36
    bahram36
    Participant
    June 22, 2015 at 21:56

    Update: I updated all the plugins and the “proceed to checkout” works now, however the blogs all still show coming soon. I cannot change the link on the Posts either, they all show “Coming Soon” as the URL of each post.

    Please let me know how I can fix this remaining issue.

    Thank you

    Avatar: Eva
    Eva Kemp
    Participant
    June 23, 2015 at 14:08

    Hello,

    In Settings > Permalinks you wrote “/comingsoon” in Custom Structure field. I’ve changed the Permalinks settings to “Post Name” and now blog posts are working fine.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: bahram36
    bahram36
    Participant
    June 25, 2015 at 18:23

    Thank you guys for your help and great support!

    Avatar: Eva
    Eva Kemp
    Participant
    June 25, 2015 at 19:23

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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