Problems with products dissapearing. - by jeffunik72

This topic has 6 replies, 2 voices, and was last updated 10 years, 8 months ago ago by Eva Kemp

  • Avatar: jeffunik72
    jeffunik72
    Participant
    June 15, 2015 at 01:10

    Ive run into a bug hours before lauching my website officailly,

    For some reason the products content on the english version of the site dont appear and the product categories do… and on the french side… the products show but the product categories dont…

    strange.. refer to the images included to understand what I mean…

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:36

    Hello,

    I’ve set correct IDs in the elements settings of VC editor for French and English versions. Please clear browser cache and check your site now.
    Please note you’re using different pages for French and English versions, so the ids for products and categories are different.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 14:37

    Hello,

    I’ve set correct IDs in the elements settings of VC editor for French and English versions. Please clear browser cache and check your site now.
    Please note you’re using different pages for French and English versions, so the ids for products and categories are different.

    Regards,
    Eva Kemp.

    Avatar: jeffunik72
    jeffunik72
    Participant
    June 15, 2015 at 14:40

    Still havent figured it out 🙁 ive tried disabling plugins, ive re-installed theme files and still nothing… I could go back to a backup but I would lose alot of work.

    Avatar: jeffunik72
    jeffunik72
    Participant
    June 15, 2015 at 16:39

    Disregard the last statement I wrote that at the same time as you had written the answer… I have understood where the mistake was happening, from now on when I want to get the id’s of products I will search them under ALL Languages in products that way i will have both.

    thanks once again for AMAZING support the best I have ever seen.

    Finally I can launch this thing 😀

    case resolved

    Avatar: Eva
    Eva Kemp
    Participant
    June 15, 2015 at 18:05

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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