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  sun studio

  Participant

  June 9, 2015 at 16:18

  Hello 8Theme!

  It’s me again 🙂

  I have a problem with the checkout step:

  if I active YITH WooCommerce Wishlist plugin, once a client purchases a product, the theme does not go to the “thank you” page and the order summary, but it crashes, while the order is displayed correctly in the admin panel.

  If I disable that plugin, everything proceeds normally and see the page with the order summary.

  There may be a conflict between the theme and the plugin? I tried it with both 2.0.7 and 2.0.8 versions.

  How can I fix it?

  Thanks for your time!!

  #68896 Copied
  5 Answers
  

  Jack Richardson

  Support staff

  June 9, 2015 at 16:48

  Hello,

  Please provide us with FTP and WP Dashboard credentials in private content.

  Best regards,
  Jack Richardson.

  #68902 Copied
  

  sun studio

  Participant

  June 9, 2015 at 19:19

  Ok, here below the credentials.

  Thanks.

  Please, contact administrator
  for this information.

  #68919 Copied
  

  Jack Richardson

  Support staff

  June 10, 2015 at 09:24

  Hello,

  Sorry but we can’t login to WP Dashboard with provided details. Please provide us with correct WP credentials.

  Best regards,
  Jack Richardson.

  #68978 Copied
  

  sun studio

  Participant

  June 10, 2015 at 11:05

  Hi Jack,

  try now, please.

  Regards and thanks!

  Please, contact administrator
  for this information.

  #69012 Copied
  

  Eva Kemp

  Participant

  June 10, 2015 at 18:22

  Hello,

  I’ve increased memory_limit value in .htaccess file. Clear browser cache and check Checkout page now.

  Regards,
  Eva Kemp.

  #69129 Copied
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