Top navigation has completely disappeared

5 replies4 participantsUpdated by Jack Richardson

  • Avatar: Laylak
    Laylak
    Participant

    Top navigation has completely disappeared. My menu’s are set in the customize section as well as menu section, but it no longer shows at top of website. Any idea why this happened? One day it was there, the next it was gone. HELP!!

    I’ve already contacted u via Themeforest. My login credentials are provided in private section

    Please, contact administrator
    for this information.
    #68873 Copied Theme version: 2.7.1 WooCommerce version: 2.3.10

    5 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Did you make any changes in theme files?
    Please provide us with FTP credentials in Private Content, we’ll try to reupload theme for you.
    Also please make backup of your site.

    Regards,
    Robert Hall.

    #68886 Copied
    Avatar: Laylak
    Laylak
    Participant

    No I am not experienced in coding. I do remember having some issues with install. It kept giving me a fatal error screen. Something about Really Simple captcha php file, so finally I disabled all of her plugins an deleted a bunch of other themes she had in there and then did a fresh install and it worked…soon I noticed a few things not working correctly ever since. Such as:

    – Navigation disappeared
    – Blog page set, but when you go to blog page it isn’t showing the page it is set to, which should be “Travel Blog”
    – Google map on the Contact-us page won’t use the embed code I am putting in. If I put in Georgia address code below and publish, it still shows some place in Africa:

    <iframe src=”https://www.google.com/maps/embed?pb=!1m18!1m12!1m3!1d3318.3836591331387!2d-84.177218!3d33.724894!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x88f5ac72e7caeec1%3A0x16f82239d44c7aa5!2s5878+Covington+Hwy%2C+Decatur%2C+GA+30035!5e0!3m2!1sen!2sus!4v1433872833723&#8243; width=”600″ height=”450″ frameborder=”0″ style=”border:0″></iframe>)

    ..ETC

    Please, contact administrator
    for this information.
    #68923 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re using old versions of Revolution Slider and Visual Composer plugins. Please update them. You can get the latest versions here: https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    #69020 Copied
    Avatar: Laylak
    Laylak
    Participant

    When are you guys going to do the fresh install like you said you would?? I have already reached deadline! I am done with the site. I just need the top navigation back and updating plugins will not do this

    #69059 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    I’ve renamed old theme directory to legenda_old and reuploaded theme files to a server. Also I’ve updated Revolution Slider and Visual Composer plugins.
    Please check your site now.

    Best regards,
    Jack Richardson.

    #69112 Copied

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