Home page's "featured products" ajax add to cart not working. Auto refreshes

Solved28 replies4 participantsUpdated by Jack Richardson

  • Avatar: Kris
    Kris
    Participant

    when i click “add to cart” on my home page’s featured products section, i dont get a green “product added to cart” notification. products get added to cart, but the page has to auto refresh.

    Please help.

    Kris

    #68699 Copied Theme version: 2.7.1 WooCommerce version: 2.3.10

    28 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #68721 Copied
    Avatar: Kris
    Kris
    Participant

    i have posted the login credentials below

    Please, contact administrator
    for this information.
    #68908 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re using a lot of parent Legenda themes of different versions.
    You should keep only one parent theme. So please update the theme to the latest version and remove other Legenda themes.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    #68911 Copied
    Avatar: Kris
    Kris
    Participant

    Hello,

    I did everything that was requested and everything is up to date and the problem still persists even after clearing my cache.

    Thank you,

    Kris

    #68936 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #69021 Copied
    Avatar: Kris
    Kris
    Participant

    credentials are posted below

    Please, contact administrator
    for this information.
    #69139 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The FTP credentials are incorrect.
    Please check them.
    We need FTP host, FTP login and FTP password. If you don’t know them please ask your host.

    Thank you.
    Regards,
    Eva Kemp.

    #69149 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve enable ‘Enable AJAX add to cart buttons on archives’ option in WooCoomerce->Settings->Products->Display and Add to Cart working perfect now. Please check it.

    Regards,
    Robert Hall.

    #69151 Copied
    Avatar: Kris
    Kris
    Participant

    yes it works perfeclty now.

    THANK YOU

    Kris

    #69155 Copied
    Avatar: Kris
    Kris
    Participant

    please,

    one more question. why is it that when i build a new page, some footer widgets disappear and the css styling i did on my page disables?

    Kris

    #69156 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re welcome.
    As I see footer is shown on home page.
    Please clarify your issue with more details.

    Regards,
    Eva Kemp.

    #69157 Copied
    Avatar: Kris
    Kris
    Participant

    eva,

    I deleted my cache and everything shows up now, but please see my revised question above.

    Thank you so much,

    Kris

    #69159 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please show a page example where footer is shown incorrectly and specify what widgets and styles are missing.

    Thank you.
    Regards,
    Eva Kemp.

    #69161 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I don’t see that problem.
    Please clean cache everytime after all your changes.

    Also try to disable third-party plugins, maybe one of them caused issue.

    Regards,
    Robert Hall.

    #69162 Copied
    Avatar: Kris
    Kris
    Participant

    hmmm the issue isn’t there anymore. I will let you guys know if it happens again.

    i am so sorry but now on these pages i dont see the green notification after adding to cart

    http://ritmomundo.com/product-category/collection/vintage/

    https://ritmomundo.com/product-category/collection/classic-2/

    and if i try to go to page 2 or 3 i get an error loading ajax content. not sure whats going on.
    I updated woocommerce and maybe thats the issue?

    thank you so much for your patience

    Kris

    #69165 Copied
    Avatar: Kris
    Kris
    Participant

    works when i disable Ajax Filter in Theme Options > Shop > Enable Ajax Filter > Off. but still not getting the green notification

    #69169 Copied
    Avatar: Kris
    Kris
    Participant

    and the wordpress admin bar at the top is not showing up on some shop pages.

    PLEASE HELP

    #69173 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please provide us with correct FTP credentials and show us pages where wordpress admin bar at the top isn’t shown.

    Regards,
    Eva Kemp.

    #69244 Copied
    Avatar: Kris
    Kris
    Participant

    FTP is posted below

    Please, contact administrator
    for this information.
    #69304 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    What is the url to WHM panel?
    Could you please provide us with FTP host, FTP login, FTP password to be able to access your FTP account?

    Thank you.
    Regards,
    Eva Kemp.

    #69372 Copied
    Avatar: Kris
    Kris
    Participant

    Hello, I managed to fix the admin bar. which leaves us with our final issue. the products page isnt adding to cart correctly and different pages are showing me different prices and contents in shopping cart. I contacted woocommerce and they told me that it was this

    “To be completely honest, it sounds like your theme is not up-to-date with all the templates that it is using. It probably needs to be updated from the developer, since they included code that was not in best practice. There are a lot of template overrides, of which quite a few can be causing this.

    I have provided all credentials below.

    This is an urgent and (final) issue for now. I really appreciate your patience. I look forward to your reply.

    Thank you,

    Kris

    Please, contact administrator
    for this information.
    #69855 Copied Theme version: 2.7.1 WooCommerce version: 2.3.11
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Could you please answer my previous question?

    What is the url to WHM panel?
    Could you please provide us with FTP host, FTP login, FTP password to be able to access your FTP account?

    Thank you.
    Regards,
    Eva Kemp.

    #69868 Copied
    Avatar: Kris
    Kris
    Participant

    My apologies. Information is down below.

    Thank you so much! Greatly appreciated

    kris

    Please, contact administrator
    for this information.
    #69873 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I’ve added this code in style.css of your child theme:
    .product-loop.product-count-5 .product .product-image-wrapper .product-mask, .product-loop.product-count-5 .product .added-text{display:block;}

    Please clear browser cache and check product categories pages now.

    Regards,
    Eva Kemp.

    #70278 Copied
    Avatar: Kris
    Kris
    Participant

    Eva,

    That worked!! THANK YOU!. Can you tell me what the issue was and what went wrong and how you fixed this?

    I can’t thank you enough for your patience and help. This is greatly appreciated.

    Kris

    #70365 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    There was a bug with displaying green notification when five products per row selected in theme options. It is fixed by adding this css code:
    .product-loop.product-count-5 .product .product-image-wrapper .product-mask, .product-loop.product-count-5 .product .added-text{display:block;}

    This problem will be fixed in next theme update.

    Let us know if you need further assistance.

    Best regards,
    Jack Richardson.

    #70381 Copied
    Avatar: Kris
    Kris
    Participant

    Ohh Okay! THANK YOU.

    #70550 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You are welcome!

    Best regards,
    Jack Richardson.

    #70583 Copied

The issue related to '‘home page's "featured products" ajax add to cart not working. Auto refreshes’' has been successfully resolved, and the topic is now closed for further responses