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Product Page doesn't work like demo

This topic has 10 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Robert Hall

Andre

Participant

May 27, 2015 at 15:10

Can you have a look at my product page please: https://www.marygrant.com/product/trousers/

I have added colours instead of the dropdown menu & it seems to have deleted the label for the size dropdown & the colour section? you can see the label here: https://www.marygrant.com/product/skirts/

My second problem is when i hover over the original image it zooms in to give a close up of that section but when you go to any of the other images in the thumbnails below it doesn’t zoom but instead gives an image in the bottom right of that image?

My third problem is that when you click on a thumbnail it brings that image to the front instead of swapping it in the product image frame like your template? see how yours works here:https://www.8theme.com/demo/woopress/fullwidth/?product=fashion-demo

Ideally i would like my product page to work like this, can you advise the settings that i need to achieve this.

#66344 Copied

9 Answers

Eva Kemp

Participant

May 27, 2015 at 15:50

Hello,

1. Please provide us with wp-admin panel credentials to check the issue with Size and Color variations. Are you using any plugin for colors variations?

2. Concerning the zoom effect for thumbnails, the problem is your original images sizes are 303px × 454px, but main image has 1067px × 1600px. You should upload original thumbnails images with the same dimensions.

3. We need wp-admin panel access to investigate it.

Thank you.
Regards,
Eva Kemp.

#66366 Copied

Andre

Participant

May 27, 2015 at 16:42

See the details below from my private mail.

I have checked the image size & you are correct that the size is: 303px × 454px.

But all the images are that size even the first image that works perfect?

Please, contact administrator
for this information.

#66394 Copied
Eva Kemp

Participant

May 27, 2015 at 18:48
Hello,

1. The labels weren’t shown because they had white font color. Please add this code in custom.css file to make them visible:

.variations-table .label { color: black !important; }

2./3. Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Thank you.
Regards,
Eva Kemp.
#66434 Copied
Andre

Participant

May 28, 2015 at 13:26

Thanks Eva your advice has been very helpful & solved most of my problems, the only problem i have now is that the text is still in white.

I have pasted the code into the custom.css file but the text still doesnt seem to appear???

Is there any chance you could have a look at this for me please.

thanks
Andre

#66642 Copied

Eva Kemp

Participant

May 28, 2015 at 16:23

Hello,

We can’t access your site now getting an error “Server not found”.
Please provide us with correct url to your site.

Thank you.
Regards,
Eva Kemp.

#66722 Copied

Andre

Participant

May 29, 2015 at 06:32

This is the url to the page in question: https://www.marygrant.com/product/trousers/

You should have all the login details from the mail above.

#66863 Copied

Robert Hall

Participant

May 29, 2015 at 07:23

Hello,

I’ve enabled Custom CSS in Theme Options and it’s working perfect. Please check.

Regards,
Robert Hall.

#66868 Copied

Andre

Participant

May 29, 2015 at 11:12

Thats Brilliant,excellent work.

Thanks

#66938 Copied

Robert Hall

Participant

May 29, 2015 at 11:16

Hello,

You’re welcome!

Regards,
Robert Hall.

#66940 Copied
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