• 

  PramaWeb

  Participant

  May 27, 2015 at 09:43

  Hi,
  we have an issue with Revolution Slider.
  In the Chrome Browser there aren’t any problems, we see the sliders correctly.
  In the “Firefox” browser the sliders don’t appear, there is a gray space in place of the slide.

  Could you send us a solutions for this problem?

  Thanks

  Best regards

  PramaWeb

  #66222 Copied Theme version: ROYAL - Versione: 1.8, Royal Child - Versione: 0.0.1 WooCommerce version: Woo Commerce versione 2.3.9
  5 Answers
  

  Eva Kemp

  Participant

  May 27, 2015 at 11:14

  Hello,

  Please provide us with FTP and wp-admin panel credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #66237 Copied
  

  PramaWeb

  Participant

  May 27, 2015 at 11:41

  Here are the credentials.

  Thanks

  Please, contact administrator
  for this information.

  #66250 Copied
  

  Eva Kemp

  Participant

  May 27, 2015 at 13:59

  Hello,

  I’ve checked your site in Firefox and slider is shown:
  http://storage1.static.itmages.com/i/15/0527/h_1432731457_4437556_234f15a96d.png

  Is your browser updated?
  Please check it once more.

  Thank you.
  Regards,
  Eva Kemp.

  #66311 Copied
  

  PramaWeb

  Participant

  May 27, 2015 at 17:20

  You’re right, I did not have the browser updated.
  Thank you so much for the help.
  I should have checked it first, excuse me.

  Thanks
  Best regards

  PramaWeb

  #66405 Copied
  

  Eva Kemp

  Participant

  May 27, 2015 at 17:51

  Hello,

  You’re welcome.

  Regards,
  Eva Kemp.

  #66410 Copied
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