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  Jimbo

  Participant

  May 19, 2015 at 18:24

  Hi,

  I am getting complaints from customers that when they have added an item to their cart that the ajax add to cart just spins with a black dotted circle and cant go no further??

  I could lose customers this way, luckily a customer called me to tell me he could not order online!

  Also if I disable ajax add to cart it changes all my buttons, some are filled and some have borders!?

  I need this looking at asap please as my website is live for customers.

  website in private content

  Please, contact administrator
  for this information.

  #64829 Copied
  3 Answers
  

  Eva Kemp

  Participant

  May 19, 2015 at 19:09

  Hello,

  Please provide us with a page link where you see the issue.

  Thank you.
  Regards,
  Eva Kemp.

  #64837 Copied
  

  Jimbo

  Participant

  May 20, 2015 at 17:23

  Eva,

  Link was in private content, you did not look?

  All buttons have now changed since I disabled Ajax add to cart.

  How can I change border to different colour?

  Thanks

  #65043 Copied
  

  Eva Kemp

  Participant

  May 21, 2015 at 10:16

  Hello,

  Please update the theme to the latest version and Woocommerce as well.
  Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
  Also update all required plugins https://www.8theme.com/download-plugins/ .
  
  Don’t forget to create back up of your files and database before starting update process!

  
  (it’s for Legenda theme but the process is the same).

  Regards,
  Eva Kemp.

  #65190 Copied
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