Edit with Visual Composer - by supersupporter

Solved16 replies4 participantsUpdated by Robert Hall

  • Avatar: supersupporter
    supersupporter
    Participant

    Hi

    http://baroc.co.uk/development/faq/

    If I go tho the above page, and then click to edit with Visual Composer, I make all the changes, Click Update, however when I leave the page I lose all changes, it is as if the changes are not saved. Well that is exactly what happens I guess, any advice?

    Thanks in advance

    #64068 Copied

    16 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin access in Private Content.

    Regards,
    Robert Hall.

    #64085 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    Hi,

    Info is posted, Thank you

    Please, contact administrator
    for this information.
    #64103 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re using old theme and plugins versions. Please update.
    Here is video tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    #64109 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    Thank you, where do I download the latest version of the theme? ON CodeCanyon?

    #64111 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    You can get it on themeforest.net if you have an account there and your purchase was there. The latest version is 2.7 and it is available for download in marketplace where you bought it.

    With best regars
    Brian Johnson

    #64121 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    Hi,

    When I unzip the theme that is within the folder Legenda_v2.7.zip I get an error.

    An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search….

    #64161 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    We’ve sent Legenda archive to your email address.
    Please check.

    Regards,
    Eva Kemp.

    #64165 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    As a matter of interest the error was related to the path being too long, once I moved the file to the desktop, it unzipped no problem, thank you for your time.

    #64167 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #64171 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    Hi,

    It is still not working

    #64176 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You didn’t update required plugins.
    You can download the latest versions here:
    https://www.8theme.com/download-plugins/
    Please update Visual Composer, Revolution Slider, YITH WooCommerce Wishlist plugins.

    Thank you.
    Regards,
    Eva Kemp.

    #64177 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    OK, sorry I thought the theme update would update them all…can you just explain how I update the plugins, is that done the same as the theme or from admin end?

    #64182 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    You may follow same steps(overwrite them via ftp) as for theme and other methods can be chosen too(update via plugins-delete plugin and then add new.)

    With best regards
    Brian Johnson

    #64183 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    Thank you

    #64184 Copied
    Avatar: supersupporter
    supersupporter
    Participant

    It works perfectly…thank you for the great service

    #64187 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    #64189 Copied

The issue related to '‘Edit with Visual Composer’' has been successfully resolved, and the topic is now closed for further responses