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Site search and error message help - by circlesideways

This topic has 10 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Jack Richardson

circlesideways

Participant

May 14, 2015 at 20:48

I have the top bar and search form both enabled in my header, but the search functionality isn’t working. When you rollover the magnifier icon, nothing happens.

Furthermore, after I proceeded with the last theme update, several older pages in my blog section showed up with an error message that wasn’t previously there.

Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/techorchok:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in /home/techorchok/public_html/wp-content/themes/legenda/framework/images.php on line 134

Please help!!

Please, contact administrator
for this information.

#64027 Copied Theme version: 2.6.3 WooCommerce version: n/a

9 Answers

Eva Kemp

Participant

May 14, 2015 at 21:14

Hello,

Please update the theme to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#64037 Copied

circlesideways

Participant

June 5, 2015 at 21:55

Eva,

I’ve gone ahead and updated the theme and all plugins and are still experiencing both issues. Can you tell me how to proceed?

Thanks!

#68370 Copied

Jack Richardson

Support staff

June 5, 2015 at 22:35

Hello,

Please provide us with FTP credentials (FTP host, FTP username, FTP password) in private content.

Best regards,
Jack Richardson.

#68373 Copied

circlesideways

Participant

June 8, 2015 at 15:10

Here is the information you’ve requested. Thanks!

Please, contact administrator
for this information.

#68587 Copied

Eva Kemp

Participant

June 8, 2015 at 16:28

Hello,

That error you described is related to server configuration.
You can find more information here:
http://www.templatemonster.com/help/open_basedir-restriction-in-effect-filex-is-not-within-the-allowed-paths-y.html
https://wordpress.org/support/topic/fix-for-open_basedir-not-in-allowed-paths-message

Regards,
Eva Kemp.

#68623 Copied

circlesideways

Participant

June 22, 2015 at 16:40

Eva,

I’ve tried both of those updates, and neither seemed to rid those pages of the open_basedir errors. Any other ideas? More importantly, any ideas on how I can get the search functionality to work on the icon in the header? Currently, it’s not even hot if you scroll over it.

Thanks in advance for your help!

#70812 Copied

Jack Richardson

Support staff

June 23, 2015 at 11:18

Hello,

Unfortunately we can’t affect on your server configuration to solve open_basedir issue.
Regarding the search button I can propose you the following variant of search form as it’s showing on your site now. Please let us know if that is accepted solution.

Best regards,
Jack Richardson.

#70981 Copied

circlesideways

Participant

June 23, 2015 at 15:57

Jack,

That search option is awesome. Thank you so much for your help!!

#71057 Copied

Jack Richardson

Support staff

June 23, 2015 at 16:56

Hello,

You’re welcome.

Best regards,
Jack Richardson.

#71075 Copied
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