Site search and error message help - by circlesideways

Solved9 replies3 participantsUpdated by Jack Richardson

  • Avatar: circlesideways
    circlesideways
    Participant

    I have the top bar and search form both enabled in my header, but the search functionality isn’t working. When you rollover the magnifier icon, nothing happens.

    Furthermore, after I proceeded with the last theme update, several older pages in my blog section showed up with an error message that wasn’t previously there.

    Warning: file_exists(): open_basedir restriction in effect. File(/.) is not within the allowed path(s): (/home/techorchok:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in /home/techorchok/public_html/wp-content/themes/legenda/framework/images.php on line 134

    Please help!!

    Please, contact administrator
    for this information.
    #64027 Copied Theme version: 2.6.3 WooCommerce version: n/a

    9 Answers

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please update the theme to the latest version.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Regards,
    Eva Kemp.

    #64037 Copied
    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    I’ve gone ahead and updated the theme and all plugins and are still experiencing both issues. Can you tell me how to proceed?

    Thanks!

    #68370 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Please provide us with FTP credentials (FTP host, FTP username, FTP password) in private content.

    Best regards,
    Jack Richardson.

    #68373 Copied
    Avatar: circlesideways
    circlesideways
    Participant

    Here is the information you’ve requested. Thanks!

    Please, contact administrator
    for this information.
    #68587 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    That error you described is related to server configuration.
    You can find more information here:
    http://www.templatemonster.com/help/open_basedir-restriction-in-effect-filex-is-not-within-the-allowed-paths-y.html
    https://wordpress.org/support/topic/fix-for-open_basedir-not-in-allowed-paths-message

    Regards,
    Eva Kemp.

    #68623 Copied
    Avatar: circlesideways
    circlesideways
    Participant

    Eva,

    I’ve tried both of those updates, and neither seemed to rid those pages of the open_basedir errors. Any other ideas? More importantly, any ideas on how I can get the search functionality to work on the icon in the header? Currently, it’s not even hot if you scroll over it.

    Thanks in advance for your help!

    #70812 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    Unfortunately we can’t affect on your server configuration to solve open_basedir issue.
    Regarding the search button I can propose you the following variant of search form as it’s showing on your site now. Please let us know if that is accepted solution.

    Best regards,
    Jack Richardson.

    #70981 Copied
    Avatar: circlesideways
    circlesideways
    Participant

    Jack,

    That search option is awesome. Thank you so much for your help!!

    #71057 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

    #71075 Copied

The issue related to '‘Site search and error message help’' has been successfully resolved, and the topic is now closed for further responses