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  adierel

  Participant

  May 13, 2015 at 08:27

  Hi
  I have problem: if a customer enters his credit card and makes a mistake, then the cart automatically is empty: http://screencast.com/t/YakmSMMMz7N
  this is a new issue and is a big problem (if he doesnt make a mistake in the credit card info then all is fine)
  I had tried to activate the parent theme but the problem still exist.

  please help me out…
  this is a product you can use: https://www.chuchick.com/shop/test/

  thanks!

  Please, contact administrator
  for this information.

  #63538 Copied

  1 Answer

  

  Eva Kemp

  Participant

  May 13, 2015 at 09:05

  Hello,

  I’ve checked Checkout page and tried to fill in card info and haven’t got any errors.
  I haven’t seen empty cart page.

  Please clear your browser cache and check again. Also check if the issue persists with default WordPress theme (Twenty Fifteen).

  Thank you.
  Regards,
  Eva Kemp.

  #63558 Copied