Problem on Cart after upgrading to legenda 2.7

14 replies4 participantsUpdated by Eva Kemp

  • Avatar: langhedev
    langhedev
    Participant

    Hello,
    after upgrading to legenda 2.7 on our test enviroment I have a problem on the cart page, as you can see from this screenshot
    https://d1x0mwiac2rqwt.cloudfront.net/4bac2abd185172cc9809042a95456640/as/ScreenClip.png
    the whole total and go to the checkout part is missing…

    Any ideas?
    thx

    #62347 Copied Theme version: 2.7 WooCommerce version: 3.3.8

    14 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #62349 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please provide us with wp-admin and ftp credentials to your site.

    With best regards
    Brian Johnson

    #62350 Copied
    Avatar: langhedev
    langhedev
    Participant

    Hi Brian, thank you 🙂
    Here you go.
    Since it’s a test enviroment I’ve included instruction to change your host file to access the website.

    Best

    Please, contact administrator
    for this information.
    #62600 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Sorry, but your credentials isn’t correct. Please change password and provide us again.

    Regards,
    Robert Hall.

    #62603 Copied
    Avatar: langhedev
    langhedev
    Participant

    There was a problem with the forum’s form: the ampersand gets convertend in &
    I’ve pasted a new psw without special characters

    Please, contact administrator
    for this information.
    #62618 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Unfortunately we still can connect nor to wp-admin panel neither to FTP.
    Please check the credentials and provide us with correct link to wp-admin.

    Thank you.
    Regards,
    Eva Kemp.

    #62621 Copied
    Avatar: langhedev
    langhedev
    Participant

    Hi Eva,

    Regarding wordpress: just to be sure, have you modified your hosts file as indicated in the previous messages?
    Your user exists only on the staging server and not in production, to make it work you have to configure your hosts file by adding this line:

    fonsvinum.com 81.201.5.181

    Regarding FTP, what client are you using? Can you tell me how it’s configured?

    Because I’ve tested and double checked it and I can access both FTP and WP dashboard with those credentials

    #62945 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I’ve checked your site and Cart page is working fine:
    https://s3.amazonaws.com/fvd-data/notes/168674/1431335631-Il7eZx/screen.png

    Please clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    #63062 Copied
    Avatar: langhedev
    langhedev
    Participant

    Hi Eva, please carefully read the thread 🙂
    We have updated legenda ONLY on our staging enviroment before upgrading it on the live site. You see the cart working because you are navigating on the live version.

    To access the staging enviroment you need to change your host file for the domain fonsvinum.com by adding this line in it:

    fonsvinum.com 81.201.5.181

    Once you save the file, when you’ll type fonsvinum.com in the browser bar, you’ll be automatically taken to the staging server.

    That’s also the reason why you’re not able to login (the 8theme user exists only on the staging server)

    best

    #63206 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I was able to connect to wp-admin panel.
    You had to write correct content for hosts file. It should be
    81.201.5.181 fonsvinum.com and not
    fonsvinum.com 81.201.5.181.

    Please specify what folder your site files are located in via FTP and what the destination of the theme directory is.
    Please give us correct path.

    Thank you.
    Regards,
    Eva Kemp.

    #63223 Copied
    Avatar: langhedev
    langhedev
    Participant

    Hi Eva,
    thank you 🙂

    THEME files are located in /wp-content/themes/legenda/
    MEDIA files for the fonsvinum.com website are located in /wp-content/blogs.dir/142

    best

    #63317 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I’ve reuploaded “woocommerce” folder in theme directory.
    Please clear your browser cache and check Cart page.

    Thank you.
    Regards,
    Eva Kemp.

    #63343 Copied
    Avatar: langhedev
    langhedev
    Participant

    Hi Eva,
    it’s working now…

    Just for my information, what files where missing/wrong?

    #63479 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Old files in “woocommerce” folder weren’t overwritten, so I deleted it and reuploaded the folder from new version of the theme.

    Regards,
    Eva Kemp.

    #63480 Copied

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