IDStore – Portfolio – Help - by morisalisa

Solved32 replies4 participantsUpdated by Eva Kemp

  • Avatar: morisalisa
    morisalisa
    Participant

    Hi!
    Created by portfolio – Edit Project: Bruno Zampa

    1) click Save: http://c2n.me/3hgbQiF.jpg
    2) an error page: http://c2n.me/3hgchHt.png

    Help…

    Please, contact administrator
    for this information.
    #62011 Copied Theme version: IDStore

    32 Answers

    Avatar: morisalisa
    morisalisa
    Participant

    Help… Help… Help…

    #62147 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The credentials are incorrect.
    Please check them and provide us with FTP access as well.

    Thank you.
    Regards,
    Eva Kemp.

    #62163 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hi!
    Username and password attached to the message.
    I have a few problems.)))
    1) it is impossible to import and configure idstore-revolution-slider-import
    2) I can not find the page:
    checkout
    my account
    3) conflict when you save buttons portfolio

    Please help me set up a website ..))))))))
    thank you

    Please, contact administrator
    for this information.
    #62268 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    )))))
    I noticed not finish the process at the page HOME:
    custom.css
    .carousel{
    height: 250px !important;
    }

    1) With a small amount of the monitor screen, all is well http://c2n.me/3hiDjRQ.jpg
    2) A large increase in the screen size, it does not work, nothing changes http://c2n.me/3hiDxgJ.jpg

    Maybe somewhere else you need to change CSS style for large screen?

    #62278 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Sorry. Please check your credentials because we cannot login to check the issues.

    With best regards
    Brian Johnson

    #62299 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You renamed “My Account” page to “Мой профиль” and “Checkout” to “Оплата”.
    Please check.
    Please provide us with correct FTP credentials as we can’t connect with the ones you provided.

    Thank you.
    Regards,
    Eva Kemp.

    #62302 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hi!
    login and password for FTP attached

    Please, contact administrator
    for this information.
    #62553 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    login and password for FTP attached, it works, please see.
    in a private form.

    Please, contact administrator
    for this information.
    #62554 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve replaced your code in custom.css file to this:

    .product-slider .carousel{
  height: 310px !important;
}

    Please check it.

    Regards,
    Robert Hall.

    #62559 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Ok!
    Everything is fine!
    Thank you!

    1) Portfolio help…. http://c2n.me/3hmQOtx.jpg
    2) Revolution Sliders import-test… please…

    #62579 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please ask your host to increase upload_max_filesize and post_max_size functions at least to 50M. After that try to import slider archive and update portfolio project.

    Thank you.
    Regards,
    Eva Kemp.

    #62650 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hello!
    I have access to cPanel whether you can do it yourself, where to do it, can you help me?
    Regards,

    #62652 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’d better contact your host for the instructions. They should know where to make changes.

    Regards,
    Eva Kemp.

    #62661 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hello!
    Is it possible to solve the problem through FTP&
    Regards,

    #62707 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    It can be solved in different ways in accordance to your server configuration. And your host provide can tell you which file you need to edit for this options.

    With best regards
    Brian Johnson

    #62714 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hello,
    please tell me what to do, what kind of file you want to change? What to do with him?
    Regards,

    #62720 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please contact your host and ask them to increase upload_max_filesize and post_max_size functions at least to 50M. They should tell you where exactly to make changes. Sorry, but we don’t provide hosting support.

    Thank you.
    Regards,
    Eva Kemp.

    #62723 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hello,
    All done, 50 MGB registered.))
    Thank you.
    Regards,

    #62728 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #62729 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hello,
    50 MGB added, but nothing has changed, the problem remains … ((((

    H E L P………………..((((((((((((((((

    #62734 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Warning: Illegal string offset ‘global’ in /home/kris/public_html/wp-content/themes/idstore/code/portfolio.php on line 311

    Warning: Illegal string offset ‘value’ in /home/kris/public_html/wp-content/themes/idstore/code/portfolio.php on line 314

    Warning: Cannot modify header information – headers already sent by (output started at /home/kris/public_html/wp-content/themes/idstore/code/portfolio.php:311) in /home/kris/public_html/wp-admin/post.php on line 235

    Warning: Cannot modify header information – headers already sent by (output started at /home/kris/public_html/wp-content/themes/idstore/code/portfolio.php:311) in /home/kris/public_html/wp-includes/pluggable.php on line 1196

    #62735 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    1) http://c2n.me/3hot41P.jpg
    2) http://c2n.me/3hoterX.png

    HELP…

    #62740 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Slider can’t be imported because ZipArchive extension is not enabled. Please ask your host to enable it.
    Also try to change php version to 5.3 instead of 5.4 and check projects after that.

    Thank you.
    Regards,
    Eva Kemp.

    #62747 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hi!
    It was possible to help via FTP…?
    tired already …) forces are no more.)) technical support is slow, sad all .. (((three days trying to resolve these issues, and there is no movement, there are no results, maybe I should not have bought this topic, nobody will advise .. ….
    It’s very sad ….. sorry time just talk, it is not technical support, it is there any professionals who can pay money and everything would be done?
    Thank you!

    #62788 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Please take our apologies but we’re trying to help you as much as we can.
    We ask you to understand that we can’t log in to your server and configure it because these are settings of your hosting provider and we’re not allowed to make any changes on a server side as we’re not hosting support.
    We gave you instructions what to change on a server to make your site working properly.
    So please contact your host and ask them to activate ZipArchive extension and change php version of the site to 5.3.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    #63088 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hi!
    I understood you!
    Sorry ..

    I want to ask you:

    woocmmerce, Show category at the store page:
    1) http://c2n.me/3hw7qfc.png
    2) http://c2n.me/3hw7BDs.jpg

    Fatal error: Call to undefined method WooCommerce::get_image_size() in /home/kris/public_html/wp-content/themes/idstore/code/woo.php on line 488

    Help………(

    #63290 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The issue has been already fixed.
    Please clear browser cache and check Shop page.

    Regards,
    Eva Kemp.

    #63346 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    The issue has been fixed.

    With best regards
    Brian Johnson

    #63347 Copied
    Avatar: morisalisa
    morisalisa
    Participant

    Hi!
    To attach access to FTP:
    server, login, password in personal content

    Please, contact administrator
    for this information.
    #63372 Copied
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The issue related to '‘IDStore – Portfolio – Help’' has been successfully resolved, and the topic is now closed for further responses