Fatal error with VC after installing - by mothpre

Solved11 replies4 participantsUpdated by Robert Hall

  • Avatar: mothpre
    mothpre
    Participant

    Since nothing was working I decided to start over and Nothing is working – here after importnt the demo content from the theme option everything stop working

    Fatal error: Call to undefined function vc_column_offset_class_merge() in /home/mcadmonmc/public_html/shop/wp-content/themes/legenda/framework/vc.php on line 1172

    this message is in the home page – ir seems the VC plug – in si not working right

    I have the latest Legenda Theme and the latest WordPress

    Thanks for your help

    Please, contact administrator
    for this information.
    #61539 Copied

    11 Answers

    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    Please try to reupload theme and Visual Composer plugin again via FTP. Maybe some files are crashed.
    If this don’t help please provide us with correct wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #61552 Copied
    Avatar: mothpre
    mothpre
    Participant

    Hi Robert, I re-upload the file, the the VC folder (framework, then the theme – it didn’t work – I will appreciate your help.

    The first time I install the theme it was working just fine, now with all the updates and everything and just now that I need the website everything is wrong.

    here are the credentials

    Please, contact administrator
    for this information.
    #61903 Copied
    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please check your wp-admin credntials because we cannot login to your site.

    With best regards
    Brian Johnson

    #61995 Copied
    Avatar: mothpre
    mothpre
    Participant

    Hi Brian – Thanks for your answer

    now I cant verify if they are the right ones – When I try to acces to the website there is a error in all of it – It doesn’t open even the WordPress log In area.

    Parse error: syntax error, unexpected end of file in /home/mcadmonmc/public_html/shop/wp-content/themes/legenda/framework/vc.php on line 1710

    What can I do

    Please, contact administrator
    for this information.
    #62168 Copied
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    We still can’t log in to wp-admin panel.
    Also please update Visual Composer plugin to the latest version https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    #62186 Copied
    Avatar: mothpre
    mothpre
    Participant

    Hi I re-upload the theme and the original error is back 

    
Fatal error: Call to undefined function vc_column_offset_class_merge() in /home/mcadmonmc/public_html/shop/wp-content/themes/legenda/framework/vc.php on line 1172

    I can now access the website – I leave you the new wp-admin credentials.

    Please, contact administrator
    for this information.
    #62212 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    I’ve update Visual Composer to the latest version and now its working perfect. Please check it.

    Regards,
    Robert Hall.

    #62220 Copied
    Avatar: mothpre
    mothpre
    Participant

    Thank you Eva I update Visual Composer plugin to the latest version as you say – Now the error is gone – There seems to be a problem with the Slider I’ll check it and let you know.

    Thank you all for our help

    #62223 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #62227 Copied
    Avatar: mothpre
    mothpre
    Participant

    Thank you Robert you were faster. 😉

    #62245 Copied
    Avatar: Robert Hall
    Robert Hall
    Participant

    We’re glad to help you.
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    #62248 Copied

The issue related to '‘Fatal error with VC after installing’' has been successfully resolved, and the topic is now closed for further responses