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Double carts total - by francisco - on WordPress WooCommerce support

This topic has 27 replies, 3 voices, and was last updated 10 years, 7 months ago ago by Brian Johnson

francisco

Participant

May 1, 2015 at 20:12

Hi,

I have double carts total in my Royal theme ( see the image here ).

I added the code <?php do_action( ‘woocommerce_cart_collaterals’ ); ?>
in the file wp-content/themes/woopress/woocommerce/cart/cart.php

But this code removed the “cross sells” from my cart in every product.

Is there another solution that doesn´t delete the cross sells?

Thank you!

#61027 Copied

26 Answers

francisco

Participant

May 1, 2015 at 20:13

here there is a link to the image

#61029 Copied

francisco

Participant

May 1, 2015 at 20:14

http://prntscr.com/70dgca

#61030 Copied

francisco

Participant

May 2, 2015 at 17:04

Hi,

I have double carts total in my Royal theme ( see the image here http://prntscr.com/70dgca).

I commented the code <?php do_action( ‘woocommerce_cart_collaterals’ ); ?>
in the file wp-content/themes/woopress/woocommerce/cart/cart.php

But this code removed the “cross sells” from my cart in every product.

Is there another solution that doesn´t delete the cross sells?

Thank you!

#61093 Copied

Eva Kemp

Participant

May 3, 2015 at 09:58

Hello,

Please provide us with FTP and wp-admin panel credentials in private content.

Thank you.
Regards,
Eva Kemp.

#61139 Copied

francisco

Participant

May 3, 2015 at 11:02

Hello Eva,

I send the FTP and wp-admin panel credentials.

Thank you!

Please, contact administrator
for this information.

#61142 Copied

Eva Kemp

Participant

May 4, 2015 at 08:55

Hello,

I’ve added this code in style.css of the child theme:
.cart-collaterals .cart_totals {display: none !important;}
Please check Cart page now.

Regards,
Eva Kemp.

#61238 Copied

francisco

Participant

May 4, 2015 at 10:02

Hi Eva,

Thank you.

This solution delete the duplicated total cart below of the cross sells, but the Flat Rate Shipping doesn´t work for my additional rates in the up cart here image (http://prntscr.com/71ccdm).

When I have the other cart this Flate rate shipping works (image http://prntscr.com/71cffl).

Is there any solution for the cart up work and dont display the car down?

thanks!

thank you!.

#61251 Copied

francisco

Participant

May 4, 2015 at 10:04

login

Please, contact administrator
for this information.

#61252 Copied

Eva Kemp

Participant

May 4, 2015 at 17:16

Hello,

We can’t check the issue because we’re getting this message:
http://storage1.static.itmages.com/i/15/0504/s_1430756094_4176708_7bf3eecc77.png

How can we replicate the problem?

Regards,
Eva Kemp.

#61436 Copied

francisco

Participant

May 4, 2015 at 18:03

Hi,

Thank you for you answer. Now my theme is working.
Could you check this?

thank you!.

info in Private Content

Please, contact administrator
for this information.

#61452 Copied

Eva Kemp

Participant

May 4, 2015 at 19:24

Hello,

Sorry, but we can’t see the issue from our side.
Please view screenshot what message we’re getting:
http://i.imgur.com/4yr23uN.png

Please give us permissions to be able to check shipping options.

Thank you.
Regards,
Eva Kemp.

#61476 Copied

francisco

Participant

May 4, 2015 at 19:32

Yes, You can to check shipping options.

Thank you!

Please, contact administrator
for this information.

#61480 Copied

francisco

Participant

May 4, 2015 at 22:37

Hi,

I have resolved the issue #61476.

I had the wrong Default Customer Address, so I changed this from “Geolocated Address” to “Shop base address”.

Now I just have the duplicated carts. When I used the css .cart-collaterals .cart_totals {display: none !important;} this option deleted the cart below. In the cart above the shipping flate rate doesn´t work.

How can I display only the cart above and resolve the problem with the shipping rate working?

image (http://prntscr.com/71l2he)

Thank you!

#61527 Copied

francisco

Participant

May 4, 2015 at 22:44

I have 2 produtc examples with crosssells, here the likns:

Please, contact administrator
for this information.

#61529 Copied

Eva Kemp

Participant

May 5, 2015 at 08:46

Hello,

I’ve edited some file.
Please clear your browser cache and check shipping methods again.

Thank you.
Regards,
Eva Kemp.

#61587 Copied

francisco

Participant

May 5, 2015 at 10:21

Hi,

Than you.

I checked shipping methods again.

We had duplicates carts, so I used the css .cart-collaterals .cart_totals {display: none !important;} this option deleted the cart below and display my cross sells, thanks!.

But In the cart above the shipping flate rate doesn´t work.

How can I display only the cart above and resolve the problem with the shipping rate working?

image(http://prntscr.com/71q8gd)

Now I have the cache disable and clear my browser cache

Please, contact administrator
for this information.

#61650 Copied

Eva Kemp

Participant

May 5, 2015 at 12:02

Hello,

Could you please give us permissions to check shipping methods?
We can’t do this from our side because we’re getting this message http://i.imgur.com/4yr23uN.png
Perhaps the reason is you limited purchases only from your country.
So please give us opportunity to be able to check shipping methods to investigate the issue.

Thank you.
Regards,
Eva Kemp.

#61677 Copied

francisco

Participant

May 5, 2015 at 12:14

Yes you can to check shipping methods.

Thank you!

Please, contact administrator
for this information.

#61681 Copied

Eva Kemp

Participant

May 5, 2015 at 12:46

Hello,

Please try to disable all 3rd-party plugins and check shipping methods cleared browser cache before.
We checked shipping methods on our demo site and they are working correctly.

Regards,
Eva Kemp.

#61694 Copied

francisco

Participant

May 5, 2015 at 13:09

I disabled all 3rd-party plugins and checked shipping methods cleared browser cache before and
had the same issue.

I have a test web for this shop in other domain and the above cart doesnt work also.

#61707 Copied

Brian Johnson

Member

May 5, 2015 at 14:00

Hello

I have commented following line in cart.php within child theme:
Please check your site now.

With best regards
Brian Johnson

#61721 Copied

francisco

Participant

May 5, 2015 at 14:46

Thank you Brian,

In the last solution (#61587)
We had duplicates carts, so I used the css .cart-collaterals .cart_totals {display: none !important;} this option deleted the cart below and display my cross sells, but In the cart above the shipping flate rate doesn´t work. (http://prntscr.com/71q8gd)

when you commented in cart.php within child theme:< ?php //do_action( ‘woocommerce_cart_collaterals’ ); ? The below cart display and works the shipping mode, but the cross sells don+t display. (http://prntscr.com/71sipd)

I see in google that in other themes commented <?php woocommerce_cart_totals(); ?>. Can it woks?

thank you!

Please, contact administrator
for this information.

#61748 Copied

francisco

Participant

May 5, 2015 at 14:52

I have 2 produtc examples with crosssells

Please, contact administrator
for this information.

#61751 Copied

Brian Johnson

Member

May 6, 2015 at 11:27

Hello

I have replaced previously commented code with <?php woocommerce_cross_sell_display(); ?>

With best regards
Brian Johnson

#62010 Copied

francisco

Participant

May 6, 2015 at 12:17

Thank you very much for your help Brian!
Now my shop works.

#62022 Copied

Brian Johnson

Member

May 6, 2015 at 12:29

You are alway welcome!

With best regards
Brian Johnson

#62028 Copied
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