CART PAGE PROBLEM - by adierel - on WordPress WooCommerce support

Solved13 replies3 participantsUpdated by Eva Kemp

  • Avatar: adierel
    adierel
    Participant

    Hi guys!
    I am haveing a problem with changing the shipping method while on the cart page: http://screencast.com/t/5Xs6cBa2

    thanks!

    Please, contact administrator
    for this information.

    13 Answers

    Avatar: adierel
    adierel
    Participant

    I also noticed that I have a problem with some of my links:
    when I am at the cart page and want to proceed to checkout, I get redirected to the cart page again, some goes when I try to go to checkout from the flying widget: http://screencast.com/t/lWCumWmgQ
    please clear cache before.

    thanks! adierel

    Avatar: adierel
    adierel
    Participant

    sorry about this but I have another 2 issues:/

    1. when I go to a single product page, then the featured image takes a long time to load if at all
    2. if I click on additional product under that image then all the row of additional products disappears.
    see vid for both issues: http://screencast.com/t/hbdbyZr90
    I tried deactivating the lazy load plugin and the w3tc but that didn’t help
    as far as I can see the problem occurs only in the first category in the menu bar (the far right one.

    please help me aolve all these issues (these ones and the previouse:)
    thanks!!
    Adi

    Avatar: adierel
    adierel
    Participant

    hey guys, I was able to find out solutions for most of the issues except one:

    I am haveing a problem with changing the shipping method while on the cart page: http://screencast.com/t/5Xs6cBa2

    I had given you admin access in post# 60991
    and adding ftp cedentials

    thanks!

    Please, contact administrator
    for this information.
    Avatar: adierel
    adierel
    Participant

    Huy guys,
    when do you think you might have an answer?

    thanks

    Avatar: Brian Johnson
    Brian Johnson
    Member

    Hello

    Please provide us with link to the products which we can use as test for shipping method because we are getting following message when trying to add random product: http://prntscr.com/71sy69.

    With best regards
    Brian Johnson

    Avatar: adierel
    adierel
    Participant

    well you can pick any product as you wish

    it doesn’t matter what you choose see example: http://screencast.com/t/00tWlRpVXDyZ
    but anyway I’ll open a test product: https://www.chuchick.com/shop/test/
    then when your still in the cart page try to change the shipping method and see that it always stays on the same method – it doesn’t change (just when you move to the next page your able to change the method.

    by the way on the top language bar (can I turn the blue banner to be a link?, this is a banner you helped me add in the my custome CSS)?

    thanks!

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    The problem is with your child theme.
    If you activate parent theme the problem doesn’t appear.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: adierel
    adierel
    Participant

    do you know what the problem might be with the child theme? I don’t know any code so if you can help me it would be greatly appreciated:)
    and can you tell me how I can make the banner in the top language area linkable?

    thanks

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    Sorry but you have a lot of modifications in the child theme and this is beyond of our basic support scope to investigate clients customizations.
    Please show a screenshot what banner you want to edit.

    Regards,
    Eva Kemp.

    Avatar: adierel
    adierel
    Participant
    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    I’ve added this code into Text widget in “Place in Header top bar” area in Appearance > Widgets:
    <a href="#"><img src="https://www.chuchick.com/wp-content/uploads/2015/03/shipping1.png"></a>
    You need edit this part href="#" and write your url instead of #.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: adierel
    adierel
    Participant

    hey Eva,
    this didn’t work but I did add this code in to the my custome css- and that did the job

    so thanks:))

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

The issue related to '‘CART PAGE PROBLEM’' has been successfully resolved, and the topic is now closed for further responses