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  sirlothos

  Participant

  April 30, 2015 at 18:56

  Do you know why when I look at the site on different mobile devices, the site looks like a miniature version rather than a full responsive site?

  It used to be responsive, but first, the product page stopped being responsive, now the whole site.
  can you please help me?

  thank you!

  #60913 Copied Theme version: Latest legenda, updated it last week WooCommerce version: not sure

  5 Answers

  

  Eva Kemp

  Participant

  April 30, 2015 at 19:28

  Hello,

  As I see your site is responsive:
  https://s3.amazonaws.com/fvd-data/notes/168674/1430418463-6hvgQc/screen.png
  This is normal view for mobile devices.

  Do you want to disable responsive design?

  Regards,
  Eva Kemp.

  #60922 Copied
  

  sirlothos

  Participant

  May 1, 2015 at 23:04

  That looks really good in a desktop browser. In fact if you shrink the browser window, the site becomes responsive. But when I access the site through my iPhone 6 or an android system, I see a full page, no as the screnshot you provided. What I see is a miniature version of the full site and it should be exactly like your screenshot. do you know why?

  #61040 Copied
  

  Eva Kemp

  Participant

  May 4, 2015 at 12:09

  Hello,

  Are you checking on mobile device or using emulation in a browser?
  Sorry, but we aren’t experiencing such issue.
  Please show a screenshot of a page that you see on your side.

  Regards,
  Eva Kemp.

  #61292 Copied
  

  sirlothos

  Participant

  May 7, 2015 at 16:47

  No, I’m checking it directly with my Iphone 6. Please see the links below.

  Please, contact administrator
  for this information.

  #62467 Copied
  

  Eva Kemp

  Participant

  May 7, 2015 at 18:04

  Hello,

  Please provide us with wp-admin panel credentials in Private Content.

  Thank you.
  Regards,
  Eva Kemp.

  #62480 Copied