• 

  stiefelmann

  Participant

  April 9, 2015 at 17:31

  Hello,

  I had the theme installed on the temp url and everything was working great.
  Last night I launched the site and now it won’t recognize my logo file, some of the color settings.

  The development site is at http://50.116.105.29/~ultimarep/ and the current site url is ultimareplenisher.com _ I had to put the site under maintenance… because it does not look like the new one…

  I am using a the child theme and there is a SSL certificate installed on the domain.

  I tried to set back to the parent theme and change the logo and some of the color settings there and it also did not work…

  #56060 Copied Theme version: 1.4 WooCommerce version: 2.3.7
  3 Answers
  

  Eva Kemp

  Participant

  April 9, 2015 at 19:11

  Hello,

  Please provide us with wp-admin panel and FTP credentials.

  Thank you.
  Regards,
  Eva Kemp.

  #56076 Copied
  

  stiefelmann

  Participant

  April 9, 2015 at 22:22

  See on private content…
  All settings have return to default.
  Turn off and on plugins… and still… does not work

  Please, contact administrator
  for this information.

  #56099 Copied
  

  Eva Kemp

  Participant

  April 10, 2015 at 09:27

  Hello,

  Some plugin is causing the issue.
  Please disable them one by one to find it out.

  Thank you.
  Regards,
  Eva Kemp.

  #56146 Copied
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