• 

  python1564

  Participant

  April 2, 2015 at 04:24

  I have several demo products in my shop, and I have attributes set up for some of them. I also have the active filter widget in the shop sidebar, but the active filters only show up if I select a gender from the dropdown. It does not show up if any of the other filters are selected.

  #54087 Copied
  5 Answers
  

  Eva Kemp

  Participant

  April 2, 2015 at 09:31

  Hello,

  Please provide us with FTP credentials.

  Thank you.
  Regards,
  Eva Kemp.

  #54127 Copied
  

  python1564

  Participant

  April 3, 2015 at 02:36

  Here’s the access info

  Please, contact administrator
  for this information.

  #54413 Copied
  

  Eva Kemp

  Participant

  April 3, 2015 at 08:33

  Hello,

  We also need FTP access.If you don’t know it please ask your host to provide you with FTP host, FTP login and password.

  Thank you.
  Regards,
  Eva Kemp.

  #54454 Copied
  

  python1564

  Participant

  April 6, 2015 at 01:51

  Sorry, here it is:

  Please, contact administrator
  for this information.

  #54777 Copied
  

  Eva Kemp

  Participant

  April 6, 2015 at 11:27

  Hello,

  I’ve disabled Ajax Filter in Theme Options > Shop and Active Filter is working now.
  Please clear browser cache and check.

  Regards,
  Eva Kemp.

  #54830 Copied
• Viewing 6 results - 1 through 6 (of 6 total)