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Product index view -> product detail view -> back button issue

This topic has 38 replies, 5 voices, and was last updated 10 years, 5 months ago ago by Stan Russell

mleihs

Participant

April 1, 2015 at 16:20

Hi,

– when using the product index view
– to skip to page x
– to select a product (enter product detail view)
– and then using the back button of the browser

-> I end up at the first page of the product index view instead of the x page of the product index view.

Cookies are turned on but it seems the ajax logic isn’t working quite right.

The client complained and I can’t really blame him; this is quite irritating indeed. I tested the issue on the demo site of legenda and the same problems pops up.

How to fix this?

Best regards,

#53972 Copied

37 Answers

Eva Kemp

Participant

April 2, 2015 at 08:58

Hello,

Sorry but your query is unclear.
Could you please describe it with more details?
How can we replicate the issue?

Thank you.
Regards,
Eva Kemp.

#54124 Copied

mleihs

Participant

April 2, 2015 at 12:42

Hi,

sure.

Go here: https://www.8theme.com/demo/legenda/product-category/food-and-wine/food/
-> Click page [3]
-> Click “RIOJA RESERVA 2001”
-> You should now be at product detail view/product page.
-> Press the “Back” button of the browser.
-> You are back at https://www.8theme.com/demo/legenda/product-category/food-and-wine/food/ but at page [1] instead at page [3] were you came from.

The ajax logic seems to ignore were you came from and just always places you on page [1] when navigating through the back button.

The client who tested the site argued that this is quite irritating/annoying because users will want to browse through a category and inspect several products and most of them won’t “discover” the quick view option at the first visit. I agree with him.

Is this a bug or is there a reason behind this that’s not obvious to me?

Thank you!

Best regards,

#54172 Copied

Eva Kemp

Participant

April 2, 2015 at 16:33

Hello,

Thank you for explanation.
“Return to previous page” uses back() method and loads the previous URL in the history list. But if you enable Ajax filter for shop page it means that page is not reloaded. So, either disable Ajax Filter (Theme Options > Shop > Enable Ajax Filter > Off) or hide “Return to previous page” link.

Regards,
Eva Kemp.

#54260 Copied

mleihs

Participant

April 2, 2015 at 21:52

Hi,

thanks for following up!

I do get what is happening; I was just wondering why the ajax field isn’t ‘remembering’ it’s last state. Take a look at the implementation over here.

Go there: http://shopper.queldorei.com/index.php/women/dresses.html
– Click Page [2]
– Click “Dahlia […]”
-> You should now see a fancy-weird looking dress
-> Press the “Back” button of the browser
You are back at http://shopper.queldorei.com/index.php/women/dresses.html and the ajax logic correctly renders page 2.

-> WIN!

#54377 Copied

mleihs

Participant

April 7, 2015 at 09:37

Hi Eva,

did you you see the fixed use case over at http://shopper.queldorei.com/index.php/women/dresses.html ?

It would be great if you scheduled the fix for the next release. One of the reasons I chose the theme was it’s ajax pagination. The client also liked it so I’d prefer a fix rather than turning off the ajax pagination and explaining to the customer why I suddenly can’t deliver what was agreed on before.

Sorry for the inconvenience on your side but please understand that one can’t really tell a client that a bug won’t be fixed and a less favourable solution will be in place.

I guess that’s a fix everyone using the theme will enjoy!

Best regards,

#55209 Copied

Eva Kemp

Participant

April 7, 2015 at 10:16

Hello,

We’ve taken this into our account and will try to fix it in the future update.

Thank you for your understanding and patience.

Regards,
Eva Kemp.

#55225 Copied

mleihs

Participant

April 7, 2015 at 13:42

Hi Eva,

thanks those are great news. Looking forward to the update!

Best regards,

#55321 Copied

Eva Kemp

Participant

April 7, 2015 at 14:52

Hello,

You’re welcome.

Regards,
Eva Kemp.

#55383 Copied

mleihs

Participant

April 14, 2015 at 16:10

Hi Eva,

are you able to provide an ETA for the next update?

Best regards,

#56865 Copied

Eva Kemp

Participant

April 14, 2015 at 17:13

Hello,

Our developers delayed a new theme release due to some issues with other themes.
Unfortunately we can’t tell you the exact date for now.
It should be produced in a short time.

Sorry for inconveniences.

Regards,
Eva Kemp.

#56886 Copied

mleihs

Participant

April 22, 2015 at 19:42

Hi Eva,

are there any news regarding the update @ shop-back-button-behaviour & hardcoded language portfolio issue?

As explained before: an eta for the patch/update would help a lot.

Best regards,

#58829 Copied

Eva Kemp

Participant

April 23, 2015 at 08:59

Hello,

We’re very sorry for a delay, but we don’t know the exact date for now.
You can monitor our site for a new version http://themeforest.net/item/legenda-responsive-multipurpose-wordpress-theme/5888906 .

Please take our apologies.

Regards,
Eva Kemp.

#58917 Copied

mleihs

Participant

April 23, 2015 at 20:01

Hi Eva,

thanks for the update.

Mhk… is it possible to get a vague time frame for this?

-> Will it be a matter of some days, a matter of max. 2 weeks or a matter of 2 weeks+ / one month?

I don’t need a precise date but I need to communicate the time frame. As outlined before: that would help a lot.

Best regards,

#59289 Copied

Eva Kemp

Participant

April 24, 2015 at 08:48

Hello,

The update should be released in a week approximately.

Thank you.
Regards,
Eva Kemp.

#59377 Copied

mleihs

Participant

April 24, 2015 at 16:41

… Thanks!

#59532 Copied

Brian Johnson

Member

April 24, 2015 at 16:43

Hello

You are always welcome!

With best regards
Brian Johnson

#59533 Copied

mleihs

Participant

May 13, 2015 at 10:44

Hi,

I noticed a new updates was released on 30th of April. That’s great! Did it include fixes for

update @ shop-back-button-behaviour and hardcoded language portfolio issue?

Best regards

#63585 Copied

Eva Kemp

Participant

May 13, 2015 at 14:45

Hello @mleihs,

Unfortunately this hasn’t been fixed yet.
It requires a lot of customization and perhaps such feature will be present in one of the future updates. For now the only solution is to disable Ajax Filter in Theme Options.
Please take our apologies.

Thank you.
Regards,
Eva Kemp.

#63678 Copied

mleihs

Participant

May 13, 2015 at 15:00

Hi Eva,

@Ajax/Back Button Glitch
mh. Ok. Those are not great news. Will it be included within the next update? It’s especially not very amusing because I asked before if it will be fixed in the next update, you said yes, I told that to my client and now it doesn’t work out.

@Hardcoded Language Issues -> Portfolio Section
Did the fix for this made it into the latest update?

Best regards

#63683 Copied

Eva Kemp

Participant

May 13, 2015 at 17:04

Hello,

We’re very sorry but we can’t promise it for the next update. Our developers will try to implement this feature in one of future updates.

Language issues were fixed in the new theme version.

Regards,
Eva Kemp.

#63743 Copied

mleihs

Participant

May 19, 2015 at 18:42

Hi Eva,

@Ajax/Back Button Glitch
Mh. Ok. That’s not great but there’s not much I can do about it. Please keep it on your radar.

@Hardcoded Language Issues -> Portfolio Section
Just to make sure: so when applying the latest update I’ll be able to translate the once hardcoded snippets of the portfolio section using .mo files?

Best regards

#64831 Copied

Eva Kemp

Participant

May 19, 2015 at 19:05

Hello,

Yes, you’ll be able to translate portfolio lines.

Regards,
Eva Kemp.

#64835 Copied

mleihs

Participant

June 17, 2015 at 16:31

Hi Eva,

Our developers will try to implement this feature in one of future updates.

Any news regarding that glitch?

Best regards

#70060 Copied

Eva Kemp

Participant

June 17, 2015 at 19:01

Hello,

We’re sorry, but for now it can’t be implemented in the theme due a lot of coding to re-write and it’ll require to change other functionalities in the theme.
Please take our apologies for such troubles.

Regards,
Eva Kemp.

#70107 Copied

mleihs

Participant

July 1, 2015 at 17:41

Hi,

I don’t get it. It’s not a request for implementing a new feature. It’s a bug report.

Do a user poll or something to determine if people prefer to get back to where they came from or if they always wan’t to start at page 1 when browsing products in case you don’t see it likewise.

I understand that it’s probably some work to fix this but the product will be better afterwards and since a lot of people are using the theme it seems very sane to do it.

Why is this a problem?

Best regards,

#72655 Copied

mleihs

Participant

July 8, 2015 at 13:30

?

#73938 Copied

mleihs

Participant

July 8, 2015 at 15:02

Hi

regarding that issue

How to change “portfolio” on url?
Ex: http://kavakliparfum.com/portfolio/karum-avm/

@Hardcoded Language Issues -> Portfolio Section
Just to make sure: so when applying the latest update I’ll be able to translate the once hardcoded snippets of the portfolio section using .mo files?

Source: https://www.8theme.com/topic/product-index-view-product-detail-view-back-button-issue/page/2/#post-64831

Hello,

Yes, you’ll be able to translate portfolio lines.

Regards,
Eva Kemp.

Source: https://www.8theme.com/topic/product-index-view-product-detail-view-back-button-issue/page/2/#post-64835

-> Where can I find the translation snippet responsible for the URL (in the .mo file)?

Best regards,

#73986 Copied

mleihs

Participant

July 10, 2015 at 10:01

?

Hi,

as said. Where is it possible to set the translation for the “portfolio” part of the url? (See quotes in last post)

Best regards

#74443 Copied

Eva Kemp

Participant

July 10, 2015 at 17:06

Hello,

You need to update the theme and translation files (“from sources”), after that translate the needed words in .po file.

Regards,
Eva Kemp.

#74571 Copied
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