• 

  steilvol

  Participant

  March 21, 2015 at 13:44

  Hello,

  When I want to register an (test)account on my website en fill in the Username en mail adres form, it wil load but nothing happens. When I check my mail, no message is send or what so ever. You can check it here: http://kidz4kidz.nl/mijn-account/

  The sign in form works properly, but the register form does not. The problem is not related to updating the theme because it is their for a long time…

  Please help because I miss customers who can’t register…

  Kind regards,
  Remon

  #51415 Copied
  4 Answers
  

  steilvol

  Participant

  March 21, 2015 at 13:46

  I added login credentials when needed…

  Please, contact administrator
  for this information.

  #51416 Copied
  

  Eva Kemp

  Participant

  March 21, 2015 at 17:25

  Hello,

  “My account” page is configured by Woocommerce.
  Please try to update the theme and all required plugins https://www.8theme.com/download-plugins/ .

  Thank you.
  Regards,
  Eva Kemp.

  #51431 Copied
  

  steilvol

  Participant

  March 21, 2015 at 19:34

  Hello Eva,

  As I mentioned that is not the issue. Because it was there even in prior versions and on other people who bought the theme, it was not an issue. So I need your help, besides updating is not an option yet because some of my crucial plugins dit not update yet. So can you please help?

  Kind regards,
  Remon

  #51452 Copied
  

  Eva Kemp

  Participant

  March 23, 2015 at 12:15

  Hello,

  Please provide us with FTP credentials.

  Thank you.
  Regards,
  Eva Kemp.

  #51635 Copied
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