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Custom Tabs & Visual Composer Problems

This topic has 8 replies, 4 voices, and was last updated 10 years, 9 months ago ago by Stan Russell

fingermaps

Participant

March 11, 2015 at 17:23

I’m having some issues ever since I installed the latest theme update 1.7. The first problem is I can’t use the latest Visual Composer. It doesn’t allow me to make edits to my product pages. When I hit edit on a text item for some reason visual composer thinks the text box is blank and just shows the lorem ipsum text. This forced me to revert back to the previous visual composer. The next problem is my custom tabs and review tabs are not working. When you click them they just show the item description. These were working before the update. The only other plugin I have installed besides the ones that came with the theme is Contact Form 7. Not sure what is causing the conflicts. Any suggestions will be greatly appreciated.

Please, contact administrator
for this information.

#48843 Copied Theme version: 1.7 WooCommerce version: 2.3.5

7 Answers

Robert Hall

Participant

March 11, 2015 at 17:50

Hello,

First please update Visual Composer and Ultimate Addons for Visual Composer plugin to the latest version. Then navigate to Settings->Visual Composer and select all Content Types.
If issue will be persist then contact us again, but please don’t revert back to the previous visual composer.

Regards,
Robert Hall.

#48855 Copied

fingermaps

Participant

March 11, 2015 at 23:59

Robert,

Thanks for the quick reply. I will try your suggestion. Also just noticed I’m getting this error on the store pages. Do you know what might be causing it?

Warning: getimagesize(/usr/local/apache/htdocsFitment): failed to open stream: No such file or directory in /home/atvexhaust/public_html/wp-content/themes/royal/framework/images.php on line 123

#48956 Copied

fingermaps

Participant

March 12, 2015 at 00:54

I tried your suggestion and it still didn’t work so I had to revert back to the older plugins. The issue with getimagesize seems to be fixed now after resetting the theme.

#48959 Copied

Eva Kemp

Participant

March 12, 2015 at 14:21

Hello,

May we reupdate the theme?
Please confirm you have a back up of the files and database.

Thank you.
Regards,
Eva Kemp.

#49106 Copied

fingermaps

Participant

March 13, 2015 at 00:32

Did a backup and ready for a reupdate.

#49266 Copied

fingermaps

Participant

March 18, 2015 at 00:17

After digging around I figured out the issue. I had some code within a static block that was causing conflicts with Ultimate Addons for Visual Composer. All is good now. Thanks for the help.

#50351 Copied

Stan Russell

Participant

March 18, 2015 at 11:48

Hello,

we are glad that your problem is solved!

Regards,
Stan Russell.

#50435 Copied
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