Add to cart doesn't work in Firefox

This topic has 19 replies, 4 voices, and was last updated 10 years, 8 months ago ago by Lily

  • Avatar: Lily
    Lily
    Participant
    March 10, 2015 at 12:45

    Hi,

    I have just tested site in Firefox, but the ‘ADd to Cart’ does not work.

    See page below

    Please, contact administrator
    for this information.
    18 Answers
    Avatar: stan
    Stan Russell
    Participant
    March 10, 2015 at 13:43

    Hello,

    please navigate to Theme options > Single product page and disable Ajax “Add To Cart”

    This problem is caused by Wishlist plugin. Please update Wishlist plugin to latest version.
    You can download it here: https://www.8theme.com/download-plugins/
    After that please delete file wishlist.php from /legenda/woocommerce and check ajax ‘Add to cart’ work.

    Regards,
    Stan Russell.

    Avatar: Lily
    Lily
    Participant
    March 11, 2015 at 19:26

    Hi

    Completed the process, but couldn’t see any file in Legenda/WooCommerce to delete.

    Screen shot attached. And still getting issue when I just tested in FF, IE and Chrome.

    Please, contact administrator
    for this information.
    Avatar: Lily
    Lily
    Participant
    March 11, 2015 at 19:28

    Meant to add I have updated Wishlist to ‘Version 2.0.4’

    Avatar: Eva
    Eva Kemp
    Participant
    March 12, 2015 at 09:57

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Lily
    Lily
    Participant
    March 14, 2015 at 17:21

    Many thanks see below.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 13:23

    Hello,

    Please update Woocommerce plugin as well as Legenda theme to the latest versions.
    Create a back up of the files and database before update!

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Lily
    Lily
    Participant
    March 16, 2015 at 18:49

    What is the latest version of your theme?

    I have just downloaded and there is within ZIP folder

    Legenda_v1.91.zip and Legenda_v2.6.2.zip

    v1.91 seems very out of date, 2.6.2 seems far more advanced?

    Cheers

    Avatar: Eva
    Eva Kemp
    Participant
    March 16, 2015 at 21:27

    Hello,

    The latest version of the theme is 2.6.2.

    Regards,
    Eva Kemp.

    Avatar: Lily
    Lily
    Participant
    March 18, 2015 at 20:17

    Hi,

    I have updated the theme, but there still seems to be a problem with adding to Cart, either from product page or from category page.

    Many thanks

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 21:51

    Hello,

    I’ve reuploaded woocommerce folder in wp-content/themes/legenda directory.
    Please check “Add to Cart” button and clear browser cache before.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Lily
    Lily
    Participant
    March 26, 2015 at 23:59

    Hi,

    I have checked and updated everything now, and I have cleared cache and checked in all browsers the add to cart issue on simple products appears to still be occurring.

    Please, contact administrator
    for this information.
    Avatar: BarnLightAU
    BarnLightAU
    Participant
    March 27, 2015 at 05:25
    Avatar: Lily
    Lily
    Participant
    March 27, 2015 at 09:21

    Great when will you fix this issue?

    Avatar: Lily
    Lily
    Participant
    March 27, 2015 at 09:46

    Hi,

    I followed your instructions but the issue is still in place, can you double check that I haven’t missed anything?
    Thnaks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:57

    Hello @Lily,

    Please update the theme to 2.6.3 version as you were told in other topic.
    Also before update remove “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package of a new version.
    Then update Wishlist plugin and check “Add to Cart” button after clearing browser cache.

    Regards,
    Eva Kemp.

    Avatar: Lily
    Lily
    Participant
    March 27, 2015 at 10:48

    Hi,

    Could you please check again as I have now update the theme and downgraded the wishlist plugin

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 14:57

    Hello,

    You’ve been replied in other topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Lily
    Lily
    Participant
    March 28, 2015 at 09:08

    Hi

    Thanks for the that…But you have replied in wrong question, I will re-post the issue I have

  • Viewing 19 results - 1 through 19 (of 19 total)

The issue related to '‘Add to cart doesn't work in Firefox’' has been successfully resolved, and the topic is now closed for further responses

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