I am encountering errors during the installation of a demo.

5 replies2 participantsUpdated by Andrew Mitchell

  • Avatar: Materia-Bit
    Materia-Bit
    Participant

    Hi, I’m trying to install the xstore theme demo for this template:
    https://xstore.8theme.com/elementor3/handmade-artisans/#

    and it gives me these errors:
    Elementor_footers failed.
    Ajax request failed during import.
    Elementor_headers failed.
    Ajax request failed during import.
    init_builders failed.
    Ajax request failed during import.

    I need help thanks.

    Content is visible for topic creator and
    support staff only.
    #476775 Copied

    5 Answers

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Materia-Bit,

    As we can see on that website, the theme has not been installed.

    Best regards,
    8Theme’s Team

    #476788 Copied
    Avatar: Materia-Bit
    Materia-Bit
    Participant

    It’s reinstalled now. Could you try installing the full version of the demo I mentioned earlier?

    #476795 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Hello, Materia-Bit

    First of all, you need to ensure that your server meets the minimum requirements of the theme, specifically:

    Max execution time: min (120-180)

    This time, we have installed the demo version without any issues. However, please note that its appearance on your site may differ from our demo, as your site already contains content that may be displayed instead of the demo version content.

    Best Regards,
    8Theme’s Team

    Files is visible for topic creator and
    support staff only.
    #476806 Copied
    Avatar: Materia-Bit
    Materia-Bit
    Participant

    Thanks!!

    #476811 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff

    Thank you for reaching out to us. We appreciate your inquiry and are here to assist you with any questions or concerns you may have. Please feel free to provide us with more details so we can better assist you.

    Best Regards,
    8Theme’s Team

    #476820 Copied

You must be logged in to reply to this topic.Log in/Sign up