Elementor returns 500 error on TTTT.si when Pro Elements plugin is enabled

This topic has 4 replies, 2 voices, and was last updated 9 hours, 9 minutes ago ago by Topis

  • Avatar: Topis
    Topis
    Participant
    November 6, 2026 at 15:07

    We have a problem on the website TTTTT.si. When the Pro Elements plugin is enabled, Elementor shows a 500 error. On the server, we have already set define(‘WP_MEMORY_LIMIT’, ‘512M’);.

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    3 Answers
    Avatar: Topis
    Topis
    Participant
    November 7, 2026 at 09:41

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 7, 2026 at 10:11

    Hello @Topis,

    We have checked the Home page editor on your website, and it is functioning and loading correctly. You can view the screenshot here: https://gyazo.com/f9f564f08847c0d0c46a7bce7d0bf077. Additionally, we have cleared the Elementor logs from October 30th, and after refreshing the Elementor editor several times, no new logs were generated. You can see this here: https://gyazo.com/9f052a2ae64459eabf58dcdcc7eb9897. The PRO Elements plugin is also enabled on our testing environment, as shown here: https://gyazo.com/072d868d7ead846ddbc669b86df5687e.

    Best Regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Topis
    Topis
    Participant
    November 7, 2026 at 13:12

    Hi,
    We are still experiencing this issue on our production site. It is not resolved.

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