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Having an issue trying to extend a license

This topic has 4 replies, 3 voices, and was last updated 2 weeks, 5 days ago ago by Tony Rodriguez

luzactual

Participant

September 14, 2026 at 12:04

Hello, we had an issue last year trying to extend a license… and then aftewards had to move domains etc… could you help us extending the license appearing with as [see private]. Thanks.

Please, contact administrator
for this information.

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3 Answers

Jack Richardson

Support staff

September 14, 2026 at 17:58

Dear @luzactual,

We kindly request that you review the license management section of your account on our website at [https://www.8theme.com/account] (please refer to the private section for details). Additionally, we recommend that you read the following articles:

– How to Register/Deregister XStore Theme on Live/Staging Websites (https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/)
– How to Renew Support Period (https://www.8theme.com/documentation/xstore/troubleshooting/how-to-renew-support-period/)

However, if you still require our assistance, please clarify the specific areas where you would like us to assist you.

Best regards,
Jack Richardson
The 8Theme’s Team

Please contact administrator
for this information.

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luzactual

Participant

September 21, 2026 at 12:00

Thanks for the support! My topic “Having an issue trying to extend a license” has been successfully resolved.

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Tony Rodriguez

Support staff

September 21, 2026 at 12:00

Dear luzactual,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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