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Variable product gallery displays only one image

This topic has 6 replies, 2 voices, and was last updated 40 minutes ago ago by Jack Richardson

Krzysztof

Participant

September 10, 2026 at 14:03

Hello,
we have a variable product with the following setup:
– the parent product has one assigned image,
– each selected variation has two assigned images.
The two variation images are correctly present in the variation metadata:
_product_image_gallery
et_variation_gallery_images
The variation data sent to the frontend also contains two gallery images.
However, on the frontend, after selecting a variation, only one image is displayed. The second image is not available in the gallery.
The issue occurs regardless of whether the XStore Variation Gallery option is enabled or disabled.
We also noticed that:
– the Variation Gallery option is no longer available in the standard XStore configuration,
– but it is still available in Live Theme Options,
– changing this option does not resolve the problem.
The issue appears to concern the frontend gallery initialization after the variation gallery is loaded. The variation data contains two images, but only one is rendered or made available by the gallery.
Please investigate and fix the variable product gallery so that all images assigned to the selected variation are displayed.

In private section you find product URL, screenshots etc.

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5 Answers

Jack Richardson

Support staff

September 10, 2026 at 15:07

Hello @Krzysztof,

We have some ideas regarding the issue occurring on your website, it is caused by the latest version of WooCommerce. Could you please clarify whether you have managed only the mentioned product or if you have multiple items configured with variation galleries?

Best regards,
Jack Richardson
The 8Theme’s Team

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Krzysztof

Participant

September 10, 2026 at 15:21

I have numerous variable products 🙂 many of them requiring several images; however, the system is currently displaying only one image .. .an d yes .. it must be related to latest woocommerce as it introduced variable galleries if I’m not mistaken.

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Jack Richardson

Support staff

September 10, 2026 at 18:00

Hello @Krzysztof,

We propose implementing some test cases on one of your products. If the solution meets your approval, you will need to configure other product variations in the same manner. This is necessary because WooCommerce has activated a built-in feature for the variation gallery, which has overridden the configuration of other similar functionalities if they were activated. Therefore, we suggest disabling with code the built-in feature and creating the variation galleries using the settings provided by our theme. Please note that the current configuration of your variation products may be lost.

Best regards,
Jack Richardson
The 8Theme’s Team

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Krzysztof

Participant

September 10, 2026 at 18:24

If by “current configuration” you refer to variation images, then I am fine. However, once the built-in feature is disabled, I need to be informed about which metadata must be updated with image IDs and which should be cleared, as I have my own system for cleaning and normalizing images after imports are completed by the WP All Import plugin. Additionally, I presume this solution is merely a temporary measure until the built-in or default WooCommerce galleries are functional, correct?

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Jack Richardson

Support staff

September 11, 2026 at 07:30

Hello @Krzysztof,

We have thoroughly reviewed the issue but, unfortunately, were unable to resolve it on your website. We have now documented your request and will work on finding a solution on our local websites. We apologize for the delay, as we are currently managing a high volume of tasks. In the meantime, you can use only the static gallery for your variable products, rather than the variations gallery.

Best regards,
Jack Richardson
The 8Theme’s Team

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