Shape divider missing on flexbox/grid section

This topic has 9 replies, 3 voices, and was last updated 3 days, 11 hours ago ago by Tony Rodriguez

  • Avatar: jeroenberings
    jeroenberings
    Participant
    August 18, 2026 at 10:51

    On non-8theme sites I have a option to add a elementor shape divider. Not visible on my xstore site

    8 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 18, 2026 at 11:58

    Hello @jeroenberings,

    We are unable to fully understand your request without screenshots or additional details. However, we believe that the issue may be related to the Divider widget in your request, which could be disabled in Elementor -> Elements Manager. You may need to enable this widget and then check again.

    Element Manager: https://elementor.com/help/element-manager/

    If you are referring to something else, please attach the relevant screenshots and provide temporary wp-admin access in the private content so that we can assist you further.

    Best Regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: jeroenberings
    jeroenberings
    Participant
    August 18, 2026 at 14:51

    HI, I just noticed that the shape divider is just available in grid box, not in flex box. On other projects / sites it is also available in flexbox

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    support staff only.
    Avatar: jeroenberings
    jeroenberings
    Participant
    August 18, 2026 at 14:53

    one more screenshot. in flexbox not available

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 18, 2026 at 15:03

    Hello @jeroenberings,

    We have tested on our local website and found that such Shape dividers exist in the Container widget, as shown here: https://gyazo.com/b641c7d2c60ae9948c3bb004574b2db8. This feature is also available for Sections, as demonstrated here: https://gyazo.com/bb58accaf59edc5d2e70db7a265b13bf. Therefore, we kindly request that you either provide us with temporary wp-admin access and the URL where this issue occurs, or verify if the Elementor versions are the same on your websites.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: jeroenberings
    jeroenberings
    Participant
    August 18, 2026 at 15:34

    Login credentials added

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 19, 2026 at 08:23

    Hello @jeroenberings,

    Thank you for providing us with access. Please be informed that the missing Shape Dividers feature is due to the latest improvements in Elementor and the Atomic Builder setting enabled on your website. This is why you are seeing a different layout of your Flexbox element in the editor. You can view the details here: https://gyazo.com/9cafa06fc48fd701500106c884947b3f, https://gyazo.com/214e055ca91c6030a084cd9009a58d86.

    You have the option to disable this feature; however, if your layout across pages was created using the Atomic Flexbox, it may be lost. Alternatively, you can insert the Container widget inside your Flexbox element and use the available Shape Divider features there.

    Please note that this Atomic functionality is not related to our theme but is a default Elementor functionality.

    Best Regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: jeroenberings
    jeroenberings
    Participant
    August 20, 2026 at 14:28

    Thanks for the support! My topic “shape divider missing on flexbox/grid section” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 20, 2026 at 14:28

    Dear jeroenberings,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘shape divider missing on flexbox/grid section’' has been successfully resolved, and the topic is now closed for further responses

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