After upgrade to bakery plugin “about Me” won’t show on mobile

This topic has 6 replies, 3 voices, and was last updated 6 days, 18 hours ago ago by Tony Rodriguez

  • Avatar: htb
    htb
    Participant
    August 16, 2026 at 09:38

    After upgrade to bakery plugin “about Me” section won’t show on mobile

    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 17, 2026 at 06:25

    Hello @htb,

    We have observed the following section on your homepage: https://gyazo.com/600c5fd5bca81ca9de342749e7caea23. If this is not what you intended, please provide the URL of the page where the issue occurs, along with additional details such as screenshots or videos. This will help us better understand your request and assist you accordingly.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: htb
    htb
    Participant
    August 17, 2026 at 06:31

    Yes it works on desktop and even the mobile desktop view but the attached screenshot is what I am seeing on an actual mobile device. There are actually two sections missing from the content.
    Thanks

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 17, 2026 at 08:02

    Hello @htb,

    Upon inspection, we have noticed that the column is hidden on mobile devices using the default WPBakery class, as shown in this link: https://gyazo.com/571b2f776ae99abbaa4fc0b89d9215bf. It appears that an option to hide this column is enabled in your backend settings. Please review these settings. If you require our assistance, kindly provide us with temporary wp-admin access in the private content section so that we can help you check the settings.

    Best Regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: htb
    htb
    Participant
    August 17, 2026 at 08:14

    Thanks for the support! My topic “After upgrade to bakery plugin “about Me” won’t show on mobile” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 17, 2026 at 08:14

    Dear htb,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘After upgrade to bakery plugin “about Me” won’t show on mobile’' has been successfully resolved, and the topic is now closed for further responses

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