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Checkout theme hooks klaviyos - by kyliew

This topic has 2 replies, 2 voices, and was last updated 1 week, 6 days ago ago by Jack Richardson

kyliew

Participant

August 8, 2026 at 01:03

“I’m trying to switch my checkout from the multistep/sectioned layout to a genuine single-page standard WooCommerce checkout. I changed the setting in Theme Options > WooCommerce (Shop) > Cart/Checkout layout, but the checkout still shows as numbered sections (Billing & Shipping, Additional Information, Shipping Methods, Payment) with a ‘Continue’ button between steps, rather than one flat page. Is there a different or additional setting I need to change to get a genuine standard checkout?

how do i put the hooks for Klaviyo’s abandoned cart tracking (it calls it Started Checkout)

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1 Answer

Jack Richardson

Support staff

August 10, 2026 at 06:48

Hello @kyliew,

We apologize for the delay in responding due to the weekend.

Upon reviewing your website, we noticed that you are using the XStore Elementor Checkout Page widget on your checkout page. In this case, the settings you configure for changing the type of checkout page in your Theme Options -> WooCommerce -> Cart/Checkout layout are not being applied. To ensure full compatibility with the Theme Options settings and your plugin for modifying certain sections on the checkout page, we kindly request that you edit your Checkout page content by replacing the current widget with a Shortcode element and inserting the [woocommerce_checkout] content. This will allow your checkout page layout to inherit the settings from your Theme Options.

If you require any further assistance, please clarify your request in detail and provide temporary wp-admin access in private content.

Best Regards,
Jack Richardson
The 8Theme’s Team

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