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Severe server load caused by XStore Core on pepedeals.com

This topic has 2 replies, 2 voices, and was last updated 2 hours, 10 minutes ago ago by Andrew Mitchell

pepedeals

Participant

July 29, 2026 at 10:35

Hello Support Team,

My website, pepedeals.com, becomes extremely slow and intermittently returns ERR_TIMED_OUT whenever XStore Core is activated.

I tested all plugins individually. With every plugin disabled, the website loads quickly. The issue returns specifically after activating XStore Core. After disabling XStore Core, the website immediately becomes responsive again.

The server load reached 11.44 on a 6-CPU server while the issue was occurring. Memory, swap and disk usage remained normal.

I have updated the XStore parent theme, installed a fresh compatible copy of XStore Core, cleared all caches and applied available patches, but the issue persists.

Please investigate excessive PHP, database or admin-ajax requests generated by XStore Core and provide a patch or corrected plugin version.

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1 Answer

Andrew Mitchell

Support staff

July 29, 2026 at 14:28

Hello, pepedeals,

Thanks for choosing XStore!

Our theme is fully optimized for performance and does not slow down websites by default. In most cases, speed issues are related to additional content or setup, such as:

• Excess plugins
• Large, unoptimized images
• Heavy third-party scripts or resources

To improve performance, please consider:

– Removing unused plugins
– Optimizing images (WebP format recommended)
– Using a performance plugin (e.g., WP Rocket, LiteSpeed Cache)

Here is our step-by-step performance guide:

https://www.8theme.com/documentation/xstore/troubleshooting/the-ultimate-2025-guide-to-boosting-wordpress-speed-with-xstore-theme/

If you’d like, you can also share your site URL with temporary admin access, and our team will gladly check your setup and suggest improvements.

We are here to help!

Kind regards,
The 8Theme Team

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