Accidentally purchased a duplicate license – Requesting a refund

This topic has 2 replies, 2 voices, and was last updated 1 week, 4 days ago ago by Andrew Mitchell

  • Avatar: CakeOwls
    CakeOwls
    Participant
    July 15, 2026 at 13:59

    Hi Support Team,

    I accidentally purchased two licenses for the same theme.

    First Purchase: May 27, 2025

    Second Purchase: July 10, 2026

    I only need one license for my website. Could you please assist me with a refund for the latest purchase from July 10?

    Thank you!

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    support staff only.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 16, 2026 at 07:43

    Hello, CakeOwls,

    To request a refund, please contact Envato using the link provided in the private content.

    Best regards,
    The 8Theme Team

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    support staff only.
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