Website traffic statistics are not displayed on the admin page.
This topic has 4 replies, 2 voices, and was last updated 1 month, 1 week ago ago by Andrew Mitchell
Website traffic statistics are not displayed on the admin page.
Hello, Nguyễn Văn Hiển,
Thank you for contacting us. We appreciate you bringing this matter to our attention. Could you please provide more details or a screenshot of the issue so that we can investigate why the website traffic statistics are not displayed on the admin page? Once we have this information, we will do our best to assist you promptly. We also kindly ask you to check whether this issue occurs when using the default theme.
Best regards,
8Theme Team
Hello, Nguyễn Văn Hiển,
The website traffic statistics are not provided by the XStore theme itself. Please check Screen Options in the upper-right corner of the Dashboard and make sure the statistics widget is enabled. If the widget is not listed there, verify that the analytics plugin used on the website, such as Google Site Kit, Jetpack, or another statistics plugin, is active and properly connected.
Please also let us know which plugin was previously displaying the traffic statistics and whether the issue appeared after updating WordPress, the theme, or any plugins.
Best Regards,
8Theme’s Team
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