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  garyglobe

  Participant

  July 13, 2026 at 10:53

  Hello,

  I have installed the theme and have noticed a couple of problems that I am not sure how to resolve.

  The shop page does not display any products or widgets https://activecollective.net/shop/

  The footer should be black like the attached screenshot but it displays as white.

  If you scroll down on a category page there are some large shifts and appears broken, example page https://activecollective.net/product-category/backpack/

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #471817 Copied
  4 Answers
  

  Jack Richardson

  Support staff

  July 13, 2026 at 11:59

  Hello @garyglobe,

  Please check now. The issue was caused by an incorrect page being set as the Shop page in “WooCommerce → Settings → Products”. We have also re-saved your Archive Products Builder, Footer, and Header templates.

  It appears that the demo media were not imported correctly to your website. If you continue to see broken images or backgrounds, and your website is still in the base setup stage (not yet live with final content), you may reinstall the demo after performing a content reset.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #471819 Copied
  

  garyglobe

  Participant

  July 13, 2026 at 15:36

  Wonderful! Looks great now thank you 🙂

  #471828 Copied
  

  garyglobe

  Participant

  July 13, 2026 at 15:36

  Thanks for the support! My topic “Shop not displaying and footer displaying incorrectly” has been successfully resolved.

  #471829 Copied
  

  Tony Rodriguez

  Support staff

  July 13, 2026 at 15:36

  Dear garyglobe,

  We really appreciate your time and engagement within the WordPress & WooCommerce community

  Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

  Leave Feedback →
  (takes less than a minute)
  

  Your input makes a real difference.

  Topic closed.
  The 8Theme Team

  #471830 Copied
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