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Help please website not working? - by OPTBRAS

This topic has 6 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Robert Hall

  • Avatar: OPTBRAS
    OPTBRAS
    Participant
    March 4, 2015 at 10:55

    Hi, for some reason the website wont let me order anything?

    http://shop.optimumbrasses.co.uk/shop/plain-swan-neck-loop-bail-handles/swan-neck-handle-c40/

    when i click ‘add to cart’ the white box appears and just keeps spinning the dotted wheel thing and nothing happens.

    Any ideas?

    Please, contact administrator
    for this information.
    #47180 Copied
    5 Answers
    Avatar: stan
    Stan Russell
    Participant
    March 4, 2015 at 11:18

    Hello,

    it is fixed. Please check your site.

    Regards,
    Stan Russell.

    #47200 Copied
    Avatar: OPTBRAS
    OPTBRAS
    Participant
    March 4, 2015 at 14:38

    Hi, Thank you this is now working. Can i ask what was wrong with it?

    Thanks

    #47259 Copied
    Avatar: stan
    Stan Russell
    Participant
    March 4, 2015 at 15:27

    Hello,

    the problem was caused by ajax ‘Add to cart’ work. We have disabled it in Theme options > Single product page > Enable ajax ‘Add to cart’.

    Regards,
    Stan Russell.

    #47290 Copied
    Avatar: OPTBRAS
    OPTBRAS
    Participant
    March 4, 2015 at 15:32

    Ok thank you very much, just wanted to know what i had done or had not done as the case may have been.

    Many thanks

    #47298 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    March 4, 2015 at 15:35

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

    #47301 Copied
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