I am having this critical error repeatedly
Critical Uncaught Error: Call to a member function get_cart_subtotal() on null
File: /wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/header/mobile-menu.php
Line: 1187
This topic has 10 replies, 4 voices, and was last updated 2 weeks, 4 days ago ago by Tony Rodriguez
I am having this critical error repeatedly
Critical Uncaught Error: Call to a member function get_cart_subtotal() on null
File: /wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/header/mobile-menu.php
Line: 1187
Hi,
Thank you for reaching out to us.
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Here you go, I shared a temporary access to the website, note this is the website in production and not a staging version.
If it is neccesary a develoment version, ust let me know.
Hello, Wikafy,
Unfortunately, we are unable to log in to your server via FTP, as we are receiving the following error: “Connection timed out after 20 seconds of inactivity.”
Best regards,
8Theme Team
Do not use Quick connection, use sftp connection protocole instead.
Unfortunately, we are still encountering an error. Please find the details in the attached files.
Best regards,
The 8Theme Team
Use Sftp, and in port: 22555
That way, it will work fine.
Hello, Wikafy,
Thank you for your message. We have resolved this issue by making changes in the following file:
et-core-plugin/app/controllers/elementor/theme-builder/header/mobile-menu.php
These changes will also be included in the next update.
Best regards,
8Theme Team
Thanks for the support! My topic “Critical Uncaught Error: Call to a member function get_cart_subtotal() on null” has been successfully resolved.
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Topic closed.
The 8Theme Team
The issue related to '‘Critical Uncaught Error: Call to a member function get_cart_subtotal() on null’' has been successfully resolved, and the topic is now closed for further responses