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Instant search results are not clickable

This topic has 7 replies, 4 voices, and was last updated 2 weeks, 3 days ago ago by Tony Rodriguez

Wikafy

Participant

July 5, 2026 at 21:26

Instant search results are not clickable. Even in the official demo does not work either. It works fine on mobile version, however in desktop version does not.

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6 Answers

Ayan Rahman

Support staff

July 5, 2026 at 23:28

Hi,

Thank you for reaching out to us.

What browser are you using?

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#471586 Copied

Wikafy

Participant

July 6, 2026 at 00:34

Here you go,

https://fex.net/s/l6bnysp

I tested it on Google Chrome, Firefox and Edge, and it does not work on none of them. I tested it in Safari on my mobile phone, and it did work there perfectly.

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Jack Richardson

Support staff

July 6, 2026 at 07:03

Hello @Wikafy,

It appears that there may be a configuration issue on your device. We have tested your website and our demo search across different browsers, and everything is functioning correctly. Therefore, we kindly ask you to check the issue using another device.

Best regards,
Jack Richardson
The 8Theme’s Team

Please contact administrator
for this information.

#471610 Copied

Wikafy

Participant

July 8, 2026 at 13:05

That’s true. My device had an issue regarding to clicks.

Everything works perfectly 😀

#471729 Copied

Wikafy

Participant

July 8, 2026 at 13:07

Thanks for the support! My topic “Instant search results are not clickable” has been successfully resolved.

#471730 Copied

Tony Rodriguez

Support staff

July 8, 2026 at 13:07

Dear Wikafy,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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