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  Jasmina

  Participant

  June 15, 2026 at 22:39

  Hello ,

  We are experiencing an issue with the homepage slider on our website. The slider loads very slowly, causing a noticeable delay before it becomes visible to visitors.

  Could you please help us identify the cause of this issue? We would appreciate your guidance on whether this could be related to XStore settings, performance optimization, JavaScript loading, lazy loading, or any compatibility issues with plugins or cache settings.

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  support staff only.

  #471264 Copied
  1 Answer
  

  Jack Richardson

  Support staff

  June 16, 2026 at 06:18

  Hello @Jasmina,

  The issue appears to be caused by the configuration of your caching plugin. Could you please temporarily disable the JS/CSS optimization settings in your caching plugin, or temporarily deactivate the plugin itself, and then check if the issue persists? If the problem is resolved, you will need to review and adjust your caching plugin configuration accordingly.

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #471269 Copied
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