We have activated the Reviews feature in your Single Product Builder – one more question

This topic has 9 replies, 3 voices, and was last updated 5 hours, 4 minutes ago ago by Tony Rodriguez

  • Avatar: Pites
    Pites
    Participant
    June 15, 2026 at 15:37

    Hi,
    Im again here because I checke that after your help reviews are only visible in the one product that I send you but old review are on dozen of products and there is even no info on the page that customers can add new review.
    Could you check this again.
    Thank you,
    Peter

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    support staff only.
    8 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2026 at 06:09

    Hello @Pites,

    We have provided a solution for a specific product. If you would like to enable reviews for other products, please follow these steps:

    1. From your WordPress Dashboard, go to “WooCommerce > Settings”.
    2. Switch to the “Products” tab.
    3. Scroll down to the “Reviews” section and select the “Enable product reviews” checkbox.

    For more details, please refer to the documentation: https://woocommerce.com/document/product-reviews/#enabling-product-reviews

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Pites
    Pites
    Participant
    June 16, 2026 at 08:30

    And do I have to to it for all 250 products step by step ?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2026 at 09:03

    Hello @Pites,

    You can check the settings in your Dashboard by navigating to “Settings → Discussion”. The option “Allow people to submit comments on new posts” must be enabled for new products to have the “Enable Reviews” option checked by default. However, this can also work with your current setup. For more details, please refer to the following topic:
    https://wordpress.org/support/topic/woocommerce-product-review-checkbox-unchecked-by-default/. If such configuration is not fixed your reviews, then you need to enable it on your products in settings.

    Please note that your request is not related to our theme, as this is a default WooCommerce option. If you would like to enable it for all products by default, we recommend submitting your request on the WooCommerce support forum.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Pites
    Pites
    Participant
    June 16, 2026 at 12:01

    One more question.

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 16, 2026 at 14:09

    Hello @Pites,

    The issue does not appear to be related to our theme. It seems that either the backup settings were inserted or there may be a problem with the translations. Please check whether this issue occurs again after some time, and if it does, kindly create a new topic regarding this matter.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: Pites
    Pites
    Participant
    June 16, 2026 at 14:15

    Ok, thank you

    Avatar: Pites
    Pites
    Participant
    June 16, 2026 at 14:15

    Thanks for the support! My topic “We have activated the Reviews feature in your Single Product Builder – one more question” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 16, 2026 at 14:15

    Dear Pites,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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The issue related to '‘We have activated the Reviews feature in your Single Product Builder – one more question’' has been successfully resolved, and the topic is now closed for further responses

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