Selected XStore demo was not imported after activation, site stays empty

This topic has 2 replies, 2 voices, and was last updated 21 hours, 42 minutes ago ago by Andrew Mitchell

  • Avatar: PlayBeam
    PlayBeam
    Participant
    June 12, 2026 at 11:21

    Hello 8theme Support Team,

    I purchased and installed the XStore theme for my WordPress website, activated the theme with the license key, and completed the setup wizard.

    The issue is specifically with this XStore demo:

    Hemp And CBD demo:
    https://xstore.8theme.com/elementor/demos/hemp-and-cbd/

    This is the exact demo we selected and tried to import. The setup wizard showed the message “Congratulations! Your new site is ready!”, but after opening the website, the Architecture Studio demo design and demo content were not applied.

    The website still looks almost empty and only shows the default WordPress “Hello world!” post with a very basic layout.

    Content is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 12, 2026 at 14:15

    Hello, PlayBeam,

    Thank you for providing access. We have installed the appropriate demo data for you. The issue occurred because you were using theme version 9.7.5 together with XStore Core version 9.6, and this version mismatch caused the problem with the demo data installation.

    Best regards,
    8Theme Team

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