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How to change the CAPTCHA on login forms

This topic has 6 replies, 2 voices, and was last updated 1 day, 4 hours ago ago by Jack Richardson

Greg

Participant

June 10, 2026 at 11:36

Hello,

I hope you are well.

Please may you assist me, I have a hCAPTCHA on our login forms, but I cannot see where to change this type of CAPTCHA. Please may you help me with where these settings are located.

Many thanks
Greg

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5 Answers

Jack Richardson

Support staff

June 10, 2026 at 13:30

Hello @Greg,

Any CAPTCHA displayed in the login or registration form is generated by a plugin installed on your website, as this feature is not included in our theme by default. If you are using such a plugin, please refer to its documentation or contact the plugin’s support forum for assistance.

Examples of CAPTCHA plugins:
https://wordpress.org/plugins/advanced-google-recaptcha/
https://wordpress.org/plugins/captcha-code-authentication/

We also attempted to review your website to provide further suggestions regarding which plugin might be responsible. However, access to your site is currently blocked, and the new version is in maintenance mode, so we were unable to complete our check.

Best regards,
Jack Richardson
The 8Theme’s Team

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Greg

Participant

June 10, 2026 at 14:13

Hello,

Thank you very much.
I have check all my plugins and cannot seem to find the one that is controlling this hCAPTCHA.
Please let me know which country you are located in, so that I can unlock that country.

Many thanks
Greg

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Jack Richardson

Support staff

June 10, 2026 at 15:33

Hello @Greg,

Please, check private content.

Warm Regards,
The 8Theme Team

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Greg

Participant

June 10, 2026 at 16:02

Hello,

This has been done.

Many thanks
Greg

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Jack Richardson

Support staff

June 10, 2026 at 16:34

Hello @Greg,

Upon review, we noticed that you are using the Shield Security plugin (formerly known as WP Simple Firewall). You can find the Captcha configuration guide here:
https://kb.hosting.com/docs/adding-captcha-protection-to-a-wordpress-site

If you require further assistance, please submit your inquiry on the plugin’s support page:
https://wordpress.org/plugins/wp-simple-firewall/

Please note that we do not configure settings for third-party plugins. If you need help with those, kindly contact their support team or consider disabling their Captcha feature and installing a separate plugin for Captcha functionality.

Best regards,
Jack Richardson
The 8Theme’s Team

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