Intermittent wp_update_themes() warning error on my dashboard

This topic has 4 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    May 17, 2026 at 07:06

    I am intermittently getting the following warning error on my WordPress admin dashboard (especially when updating posts or viewing the plugin/user pages):

    Warning: wp_update_themes(): An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration…

    This seems to happen when the theme or core tries to check for updates in the background, causing a secure connection timeout.

    Are there any known issues with the theme’s update checker or API hooks that might conflict with certain hosting environments (like LiteSpeed/Cloudflare)?

    Thank you.

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    3 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    May 17, 2026 at 10:36

    Hi,

    Thank you for reaching out to us.

    The warning message you are seeing is a general WordPress notice that usually appears when the system cannot connect to the WordPress.org servers to check for updates. This issue is typically related to server configuration, firewall, or temporary connectivity problems rather than the theme itself.

    Our theme does not modify or override the default WordPress update mechanism. However, certain hosting environments (such as those using LiteSpeed or Cloudflare) may occasionally block or delay outgoing requests, which can trigger this warning. We recommend checking the following:

    1. Ensure that your server allows outgoing connections to api.wordpress.org over HTTPS.
    2. Temporarily disable any security or caching plugins to see if the issue persists.
    3. Clear your site and server cache, then try again.
    4. Contact your hosting provider to confirm that there are no restrictions on external requests.

    Best Regards,
    8Theme’s Team

    Avatar: chutipao
    chutipao
    Participant
    May 30, 2026 at 07:56

    Thanks for the support! My topic “Intermittent wp_update_themes() warning error on my dashboard” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 30, 2026 at 07:56

    Dear chutipao,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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