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Games Dark demo imported broken on localhost XAMPP with missing layout and images

This topic has 9 replies, 3 voices, and was last updated 3 months ago ago by Tony Rodriguez

Pablo

Participant

May 14, 2026 at 16:15

Hi, I purchased XStore and imported the “Games Dark” demo on a fresh WordPress installation using XAMPP localhost.

The import process finishes successfully, but the homepage appears broken and incomplete.

Problems:
– missing images/sliders
– incomplete layout
– only partial text/menu visible
– Elementor editor also shows broken sections

Installed and activated plugins:
– XStore Core
– WooCommerce
– Elementor
– Slider Revolution
– PRO Elements

System info:
– PHP 8.2.12
– WordPress 6.9.4
– Memory limit 512M
– Localhost with XAMPP

I already tried:
– reinstalling the demo
– reinstalling plugins
– increasing PHP limits
– clearing Elementor cache

Could you please help me import the demo correctly or identify what is causing the incomplete layout?

Thank you.

#470305 Copied

8 Answers

Ayan Rahman

Support staff

May 15, 2026 at 04:45

Hi,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#470325 Copied

Pablo

Participant

May 17, 2026 at 19:52

Hi,

I recorded a complete video showing the issue.

In the video I show:

XAMPP running correctly
PHP limits increased
required plugins active
Games Dark demo imported
homepage assigned correctly
final broken frontend result with missing images/layout

Video link: https://drive.google.com/file/d/1frb965eeD7xuszs3wC4ozMEj2D1ATkxx/view?usp=sharing

Please help me make the Games Dark demo look exactly like the preview.

Thank you.

#470404 Copied

Ayan Rahman

Support staff

May 18, 2026 at 03:07

Hi,

Please disable all 3rd-party plugins and then import the demo content.
We kindly ask you to deactivate all plugins and, during the import process, activate only those that are absolutely necessary.

Should you wish to perform the import process independently, please ensure to remove the previously imported demo content https://gyazo.com/37049e537d84eefd7c1101f484058a67 before importing the desired version via XStore > Import demos.

Should the issue persist, please do not hesitate to contact us again. It is very important to temporarily deactivate all third-party plugins prior to importing the demo content, as they may interfere with the process.

Warm Regards,
The 8Theme Team

#470409 Copied

Pablo

Participant

May 19, 2026 at 04:25

Hi,

I followed all your instructions step by step:

disabled all third-party plugins
left only the required plugins active
removed the previous imported demo completely
created and activated the child theme
reimported the Games Dark demo from scratch
increased all PHP limits correctly
assigned “Home games-dark” as the homepage in Settings → Reading

The import process completes successfully and the homepage is created correctly.

However, the frontend is still broken:

images are missing
slider/assets are not loading correctly
layout is incomplete
only some text/header sections appear

I also tested:

clearing Elementor cache
restarting Apache/XAMPP
reimporting the demo multiple times

The issue still persists on localhost with XAMPP.

I attached a new screenshot showing the current frontend result after the clean reimport.

Could you please check if there is:

a missing asset package,
slider import issue,
localhost compatibility issue,
or another required step for this specific demo?

https://drive.google.com/file/d/1kIl4Vhn7tpVPOJiLPIWOueI8a6Z27qvC/view?usp=sharing

Thank you very much.

#470466 Copied

Ayan Rahman

Support staff

May 19, 2026 at 04:35

Hello,

Could you please provide screenshots of the plugins that are active on your site before you start the import?
Also, could you give us access to your test site that is online, where we could test the import process? We have checked how the import works on our own test sites, and we did not encounter such an issue there.

Best regards,
8Theme’s Team

#470468 Copied

Pablo

Participant

May 20, 2026 at 00:55

Hi,

Thank you very much for your assistance and support during the troubleshooting process.

I finally solved the issue by moving the website from localhost/XAMPP to an online hosting environment. After performing a clean installation online and reimporting the Games Dark demo, everything imported correctly and the frontend is now working perfectly.

It seems the issue was related to the localhost/XAMPP environment rather than the theme itself.

I really appreciate your patience and guidance throughout the process. Thank you again!

#470499 Copied

Pablo

Participant

May 20, 2026 at 00:55

Thanks for the support! My topic “Games Dark demo imported broken on localhost XAMPP with missing layout and images” has been successfully resolved.

#470500 Copied

Tony Rodriguez

Support staff

May 20, 2026 at 00:55

Dear Pablo,

Thanks for being part of our WordPress & WooCommerce community!

We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

Leave Feedback →
(takes less than a minute)

Together, we’re shaping a better WooCommerce experience for everyone.

Topic closed.
The 8Theme Team

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Games Dark demo imported broken on localhost XAMPP with missing layout and images

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