Customers can’t “upgrade” to Dokan vendors in Account Settings

This topic has 2 replies, 2 voices, and was last updated 2 minutes ago ago by Jack Richardson

  • Avatar: Joyce Akiko
    Joyce Akiko
    Participant
    May 9, 2026 at 08:56

    I use Dokan Pro on my website and currently visitors can choose whether to register as a customer or as a vendor when signing up. If they select customer, XStore does not provide the option to later become a vendor. Dokan has confirmed this is an XStore limitation, as the ability exists on other themes such as Storefront.

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    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 9, 2026 at 10:50

    Hello @Joyce Akiko,

    Could you please provide us with some screenshots and plugin documentation of the feature you are requesting? Could you also specify which page allows customers to change their type to either vendor or customer? If this functionality works correctly with the default Storefront theme, we will need to review it in our theme to ensure compatibility.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

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