The brand’s website is malfunctioning and won’t load

This topic has 2 replies, 2 voices, and was last updated 1 hour, 6 minutes ago ago by Andrew Mitchell

  • Avatar: Crashraider
    Crashraider
    Participant
    May 8, 2026 at 09:51

    I use XStore brands in my online store, and when I access the brand page, everything goes wrong and nothing loads.

    If you go to the backend, Products > Brands > View, you’ll see the error, or you can go directly to the website I’ve linked here.

    Example:

    https://www.japishop.com/marca/sardon/

    This used to work fine.

    Content is visible for topic creator and
    support staff only.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 8, 2026 at 11:49

    Hello, Crashraider,

    We can see that everything is currently loading and working correctly. Please clear your browser cache and try again.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.