• 

  Jean Peña

  Participant

  April 29, 2026 at 21:37

  I have problems when trying to edit with Elementor. It keeps loading infinitely and shows safe mode, but it never allows me to edit the menus.

  What versions are required?

  WordPress: 6.9.4
  Elementor: 3.35.9
  PRO Elements: 3.35

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #469687 Copied
  4 Answers
  

  Jean Peña

  Participant

  April 29, 2026 at 23:56

  Private Content

  Please contact administrator
  for this information.

  #469688 Copied
  

  Andrew Mitchell

  Support staff

  April 30, 2026 at 07:02

  Hello, Jean Peña,

  Unfortunately, the access details are not yet up to date.

  Best regards,
  The 8Theme Team

  #469692 Copied
  

  Jean Peña

  Participant

  April 30, 2026 at 21:38

  Good morning, I installed the theme on another hosting, and now I have it on BanaHosting. I was able to work fine all morning, but in the afternoon it stopped working again. The same error came back — Elementor keeps loading indefinitely.

  Please contact administrator
  for this information.

  #469724 Copied
  

  Ayan Rahman

  Support staff

  May 1, 2026 at 09:07

  Hi,

  Thank you for reaching out to us.

  To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
  Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

  Warm Regards,
  The 8Theme Team

  #469740 Copied
• Viewing 5 results - 1 through 5 (of 5 total)