Return to previous page

I have an issue inside the XStore Theme Options menu.

This topic has 4 replies, 3 voices, and was last updated 2 days ago ago by Ayan Rahman

Ameritoo

Participant

April 28, 2026 at 01:59

Hello,

I have an issue inside the XStore Theme Options menu.

One of the menu items is showing in Bulgarian (“Поръчка”), and I cannot change it back. This happened after I edited translations in Loco Translate.

Please see the attached screenshot where I marked the issue.

I already tried:

Removing Bulgarian language from Loco Translate
Clearing cache
Reinitializing translations

But the label is still in Bulgarian.

Could you please check and tell me how to reset this menu label back to default (English) ?

Thank you.

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#469572 Copied

3 Answers

Andrew Mitchell

Support staff

April 28, 2026 at 07:14

Hello, Ameritoo,

We appreciate the detailed information you provided regarding the issue with the XStore Theme Options menu. We understand that one of the menu items is displayed in Bulgarian (“Поръчка”) and cannot be reverted to English after editing translations in Loco Translate.

Please try the following steps to reset the label to its default value:

1. Go to Loco Translate → Themes → XStore → Edit English (default) and ensure that the string for this menu item is correctly set in English.
2. If the string still appears in Bulgarian, please click Sync in Loco Translate to update the translation files.
3. Clear your website and browser cache once more.
4. If the issue persists, temporarily switch your site language to English under Settings → General, save changes, and then switch back to your preferred language

Best Regards,
8Theme’s Team

#469576 Copied

Ameritoo

Participant

April 28, 2026 at 11:49

i did all of that you mentioned and still only one menu item is in Bulgarian, Please check the screenshot i attached. the site language in in English already.

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#469589 Copied

Ayan Rahman

Support staff

April 28, 2026 at 11:57

Hi,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

#469591 Copied
Viewing 4 results - 1 through 4 (of 4 total)