Elementor changes not reflecting on live site and mobile versions for Electronics Demo import

This topic has 4 replies, 2 voices, and was last updated 39 minutes ago ago by Ayan Rahman

  • Avatar: pckeycallout
    pckeycallout
    Participant
    April 25, 2026 at 19:37

    Hello XStore Support Team,

    I am working on my site (new.big-shotter-fireworks.co.uk) using the XStore theme with the “Electronics” demo imported.

    Issue: > I have made extensive content updates to the homepage using Elementor. The changes appear correctly within the Elementor editor and in the Elementor preview mode. However, when I visit the direct URL or view the site on mobile devices, the site still displays the original “Electronics” demo content.

    Steps I have already taken:

    Purged all site-level caches.

    Regenerated Elementor CSS and Data (Elementor > Tools).

    Checked that the correct page is assigned in Settings > Reading.

    Verified the issue persists in Incognito/Private browsing mode.

    The changes are simply not “pushing” to the live front-end. Could you please check if there is a theme-specific caching or a database sync issue with the XStore demo importer that is preventing the live site from updating?

    Thank you!

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    3 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 26, 2026 at 03:23

    Hi,

    Thank you for contacting us and for using XStore.

    We have just reviewed the header on your website and noticed a new version. Could you please confirm whether the issue has already been resolved?

    Best regards,
    8Theme’s Team

    Avatar: pckeycallout
    pckeycallout
    Participant
    April 26, 2026 at 14:12

    Hi,

    Thank you for your response.

    The issue is not related to the header. It concerns the main homepage front. I’ve made changes using Elementor on the homepage, but those updates are not being reflected on the live site.

    Could you please check this issue?

    Thank You.

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 26, 2026 at 15:33

    Hi,

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

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