Inconsistent Category Behavior & Hover Image Overlay Issue on Shop Page

This topic has 2 replies, 2 voices, and was last updated 2 hours, 39 minutes ago ago by Andrew Mitchell

  • Avatar: M Project
    M Project
    Participant
    April 24, 2026 at 07:17

    Hi, we have two issues related to the Shop page:

    1. AJAX Category Filter Behavior

    On the Shop page:
    https://cocoblesspatisserie.com/shop

    Category links trigger AJAX filtering (e.g. ?filter_cat=seasonal-special,whole-cake), allowing multiple categories to be selected.

    However, on category archive pages (e.g. /product-category/seasonal-special/), the same links behave as normal navigation and redirect to another category page.

    👉 This creates inconsistent user experience.

    Question:
    Is there a way to disable the AJAX category filter on the Shop page so that all category links behave as direct navigation (like category archive pages)?

    2. Hover Image / Quick View Overlay Issue

    On product hover (as shown in screenshot), the hover effect does not fully replace the main image:

    – The second (hover) image only appears partially
    – The first image is still visible underneath

    👉 It seems like the hover image container is not fully covering the product image.

    Question:
    Is this a known issue with the hover effect or image settings?
    How can we ensure the hover image fully replaces the main image (100% cover) without overlapping?

    Thank you!

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    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 24, 2026 at 08:55

    Hello, M Project,

    We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Best regards,
    8Theme’s Team

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