Performance and speed issues with our e-commerce site

Hello, Lantalau,
We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
8Theme’s Team

Hello @Lantalau,

Could you please provide us with the correct login URL and valid credentials? We are currently unable to access your website.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Lantalau,

After reviewing the issues on your website, we have identified the following possible improvements:

1. Please optimize your images using available tools. Currently, there are three images at the top of the page, each approximately 1.5 MB in size (https://prnt.sc/apAjBIlnhqWS), which delays the loading of subsequent content.

2. If you encounter any 302 errors for images or other assets using browser dev tools, please investigate why such files are not loading. For example, your favicon (https://prnt.sc/jIaofb65uA0k) is delayed in loading because the file has not been uploaded. Kindly upload the correct icon in your Customizer under Site Settings (https://wordpress.com/support/site-icons/).

3. Your homepage uses the Slider Revolution plugin with a simple slide animation. Please note that this plugin loads multiple resources to function properly. We recommend using one of our built-in Elementor widgets for sliders or carousels instead, such as:
– Carousel Anything
– Slides
– XStore Slider (documentation: https://www.8theme.com/documentation/xstore/video-tutotials/xstore-advanced-slider-with-elementor/)
If these widgets are not visible in your Elementor panel, you can enable them in the Elements Manager (https://elementor.com/help/element-manager/).
Then you can deactivate your Slider Revolution plugin on web-site.

4. Across your website, some images are approximately 500 KB and are loaded in full or large size, even though smaller sizes would be sufficient (https://prnt.sc/uHqVgwZqzkFc). We recommend optimizing your images using appropriate tools such as TinyPNG (https://prnt.sc/_2AN-or13IZF) or any optimization plugins available for your website. Example: Single product page – https://gyazo.com/b5f09bd81e105e454e0beb0aacb7bd1d.

5. We attempted to analyze your website’s resources using the Code Profiler Pro plugin, which we temporarily installed for testing purposes. However, due to server errors (https://prnt.sc/jsI4QB7wERUN), the test could not be completed. There should be error details available on your server; please review and resolve them. As FTP access was not provided, we were unable to check this from our side.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello @Lantalau,

A slow WordPress dashboard is often caused by plugin conflicts, database bloat, low PHP memory limits, or slow hosting performance, particularly because the admin area cannot be cached in the same way as the front end.

Please follow these steps to identify and resolve the issue:
– Check Site Health: Navigate to Tools > Site Health to review any warnings or recommendations (https://prnt.sc/TcCy9Ew2KInt).
– Update Everything: Ensure that WordPress, all plugins, and your PHP version are up to date.
– Scan for Malware: Use a security plugin such as Wordfence to confirm that your site has not been compromised.

For detailed instructions on improving dashboard loading speed, please refer to the following article:
https://wp-rocket.me/blog/how-to-fix-slow-wordpress-admin/

Best regards,
Jack Richardson
The 8Theme’s Team